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Industry templates

Architecture diagram templates for every industry

581 ready-made diagrams across 50 industries: C4 architectures, sequence flows, state machines, data flows and more. Open one to see it, then make it yours in the Studio.

All industries🏥 Healthcare🏦 Finance & Banking🛒 Retail & E-commerce🏭 Manufacturing📡 IoT🚗 Automotive🏛️ Government & Public Sector🎓 Education📶 Telecom☁️ SaaS & Cloud🛢️ Oil & Gas⚡ Energy & Utilities🛡️ Insurance🚚 Logistics & Supply Chain✈️ Travel & Hospitality🎬 Media & Entertainment💊 Pharma & Life Sciences🏢 Real Estate & PropTech🌾 Agriculture🛫 Aviation🍔 Food Delivery & QSR🔐 Cybersecurity👥 HR & Workforce⚖️ Legal🤝 Non-profit & NGO🏅 Sports & Fitness🎮 Gaming🚀 Aerospace & Space🤖 Robotics🎨 3D Rendering & VFX🏗️ Construction🛋️ Home Interiors🌆 Urban & City Planning🧠 AI & Machine Learning📝 System Design Interview Classics📊 Data Engineering & Analytics🛠️ DevOps & SRE💹 Fintech & Capital Markets⛓️ Blockchain & Web3📣 Marketing, CRM & Support🚨 Public Safety & Emergency🚆 Railways & Public Transport🚢 Maritime, Ports & Shipping🌍 Environment, Climate & Water🛕 Religious & Spiritual Organisations🎟️ Events, Ticketing & Creators⛏️ Mining, Metals & Chemicals📋 Business Analysis & Process🎓 Student Projects (College Reports)🔬 Research & Academia

581 templates

C4 ArchitectureProHealthcare

Hospital Management System Architecture

A container-level view of a hospital management system: patient and staff apps, the core services behind them, and the external systems a hospital depends on, such as insurers and labs.

SequenceHealthcare

Patient Appointment Booking Sequence

How a patient books a doctor's appointment online: checking free slots, holding one, paying the consultation fee and getting a confirmation.

SequenceFinance & Banking

UPI Payment Flow

The steps behind a UPI payment: the payer's app, the payer's bank, NPCI's UPI switch and the payee's bank, from entering a UPI ID to the money arriving.

C4 ArchitectureProFinance & Banking

Payment Gateway Architecture

A payment gateway that lets online merchants accept cards and UPI: the checkout, the payment core with fraud checks, and the card networks and banks it connects to.

FlowchartFinance & Banking

Loan Origination Workflow

A personal loan from application to disbursal: KYC, credit bureau check, underwriting rules, manual review for borderline cases, and the final agreement.

C4 ArchitectureProRetail & E-commerce

E-commerce Microservices Architecture

An online store split into microservices: catalog, cart, orders, payments and search, with Kafka events connecting them to shipping and notifications.

SequenceRetail & E-commerce

Checkout and Payment Sequence

What happens when a shopper clicks Pay: stock is reserved, the payment is authorised, the order is created and stock is released again if payment fails.

State MachineRetail & E-commerce

Order Lifecycle State Machine

Every status an online order moves through, from placed to delivered, including cancellations, returns and refunds.

State MachineManufacturing

Production Order Lifecycle

The states a production order goes through on the shop floor, from release by planning to closure, including material shortages, rework and scrap.

FlowchartManufacturing

Quality Inspection Workflow

An incoming and in-process quality inspection flow: sampling, measurement against the spec, and what happens to a batch that fails.

Data FlowIoT

IoT Telemetry Data Pipeline

How sensor readings travel from devices to dashboards and alerts: MQTT ingestion, stream processing, time-series storage and anomaly detection.

SequenceIoT

IoT Device Provisioning Sequence

How a new device joins the platform securely: claiming by the owner, certificate issue and its first connection to the MQTT broker.

State MachineAutomotive

EV Charging Session State Machine

Every state of an electric vehicle charging session at a public charger, from plug-in to payment, including faults and idle fees.

C4 ArchitectureProAutomotive

Connected Car Platform Architecture

A connected vehicle platform: the telematics unit in the car, the cloud services that collect data and send commands, and the owner's mobile app.

C4 ArchitectureProGovernment & Public Sector

Citizen Services Portal Architecture

A single online portal where citizens apply for government services: identity login, a service catalogue, document storage and payments to the treasury.

FlowchartGovernment & Public Sector

Permit and Licence Approval Workflow

How a building permit or trade licence application moves through a government office: scrutiny, site inspection, fees and the final certificate.

Database ERDEducation

Course and Grades Database Schema

A database design for a school or university: students, courses, enrolments, assessments and grades, with the relationships between them.

FlowchartEducation

Student Enrolment Workflow

The admission-to-enrolment journey at a college: application, document verification, merit list, fee payment and student ID.

NetworkTelecom

5G Core Network Topology

A simplified 5G standalone network: phones and radio sites, the 5G core network functions, and the connection out to the internet.

State MachineTelecom

SIM Activation Lifecycle

The states a mobile SIM goes through, from stock in the warehouse to active service, suspension, porting out and deactivation.

DeploymentProSaaS & Cloud

Kubernetes Microservices Deployment

How a microservices app runs on Kubernetes in the cloud: ingress, namespaces, services with multiple replicas, managed databases and monitoring.

FlowchartSaaS & Cloud

CI/CD Pipeline Flowchart

A typical CI/CD pipeline from a pull request to production: build, tests, security scans, staging deploy, approval and a canary release.

SequenceSaaS & Cloud

OAuth 2.0 / OpenID Connect Login

The authorization code flow with PKCE used by most modern web and mobile apps to log users in through an identity provider.

NetworkOil & Gas

SCADA Pipeline Monitoring Network

The operational network behind a pipeline SCADA system: field RTUs at pump and valve stations, the control centre, and a firewalled link to the business network.

State MachineOil & Gas

Permit-to-Work Lifecycle

The safety permit that controls hazardous work at a refinery or rig: request, risk assessment, isolation, gas testing, work and handback.

Data FlowEnergy & Utilities

Smart Meter Data Flow

How readings from millions of smart electricity meters reach billing and customers: head-end system, meter data management and analytics.

FlowchartEnergy & Utilities

Power Outage Management Workflow

What a power utility does from the moment an outage is detected to restoring supply and closing the incident.

State MachineInsurance

Insurance Claims Lifecycle

The states of an insurance claim from first notice of loss to payment or closure, including investigation and appeals.

C4 ArchitectureProInsurance

Insurance Policy Administration System

The core system of an insurer: quoting, underwriting, policy issue, billing and claims, used by customers, agents and underwriters.

SequenceLogistics & Supply Chain

Last-Mile Delivery Sequence

From an order leaving the hub to the parcel at the customer's door: rider assignment, live tracking, OTP handover and proof of delivery.

C4 ArchitectureProLogistics & Supply Chain

Shipment Tracking Platform Architecture

A logistics platform that tracks shipments across carriers: booking, scan events from hubs, carrier integrations and customer notifications.

SequenceTravel & Hospitality

Flight Booking Sequence

How an online travel site books a flight: fare search across airlines, seat hold, passenger details, payment and ticket issue.

State MachineTravel & Hospitality

Hotel Reservation Lifecycle

Every state of a hotel reservation from enquiry to checkout, including pay-at-hotel, cancellations and no-shows.

C4 ArchitectureProMedia & Entertainment

OTT Video Streaming Platform

An OTT streaming service like a Netflix-style app: user apps, catalog and entitlement services, DRM, and delivery through a CDN.

Data FlowMedia & Entertainment

Video Transcoding Pipeline

How an uploaded master video becomes adaptive streams: ingest, quality checks, transcoding into several resolutions, packaging, DRM and publishing.

State MachinePharma & Life Sciences

Lab Sample Lifecycle (LIMS)

The states of a laboratory sample in a LIMS, from collection to reporting and disposal, with rejection and re-testing.

SequencePharma & Life Sciences

Adverse Drug Event Reporting

How a suspected side effect reported by a doctor or patient is captured, assessed and reported to the regulator on time (pharmacovigilance).

C4 ArchitectureProReal Estate & PropTech

Property Listing Platform Architecture

A real estate marketplace: listings by owners and brokers, search with maps, lead capture and site-visit booking.

FlowchartReal Estate & PropTech

Rental Application Workflow

A tenant's path from enquiry to moving in: site visit, application, verification, agreement and deposit.

DeploymentProAgriculture

Precision Farming IoT Deployment

Where each part of a precision farming system runs: soil and weather sensors in the field, a solar-powered LoRaWAN gateway, and cloud services for irrigation and advice.

FlowchartAgriculture

Farm-to-Market Supply Chain

How produce moves from the farm to the buyer: harvest, grading, collection centre, mandi or online market, and payment to the farmer.

FlowchartAviation

Airport Baggage Handling Flow

The journey of a checked bag through an airport: check-in, security screening, sorting to the right flight and loading, with exceptions.

State MachineAviation

Aircraft Maintenance Work Order Lifecycle

How a maintenance work order moves in an airline MRO: from a pilot's defect report to inspection, parts, repair and certificate of release to service.

C4 ArchitectureProFood Delivery & QSR

Food Delivery Platform Architecture

A Swiggy/Zomato-style food delivery platform: customer, restaurant and rider apps, and the services that match orders, riders and payments.

SequenceFood Delivery & QSR

Food Order to Doorstep Sequence

Everything that happens between a customer tapping Place Order and the food arriving: payment, restaurant acceptance, rider assignment, pickup and delivery.

C4 ArchitectureProCybersecurity

Zero Trust Architecture

A zero trust access model: every request to an internal app is checked for user identity, device health and policy, whether it comes from the office or home.

FlowchartCybersecurity

Security Incident Response Workflow

A security incident response process based on the NIST lifecycle: detect, triage, contain, eradicate, recover and learn.

FlowchartHR & Workforce

Recruitment Pipeline Workflow

A hiring process from job requisition to the new joiner's first day: sourcing, screening, interviews, offer and background checks.

State MachineHR & Workforce

Leave Request Approval Lifecycle

The states of an employee leave request in an HRMS: submission, manager approval, HR escalation for long leave, and cancellation.

State MachineLegal

Contract Lifecycle (CLM)

The states of a commercial contract in a contract lifecycle management system, from request and drafting to renewal or expiry.

SequenceLegal

E-Signature Flow

How a document gets signed electronically by several parties in order, with identity checks and a tamper-evident audit trail.

SequenceNon-profit & NGO

Online Donation Flow

How a donor gives online to an NGO: choosing a cause, paying by UPI or card, and getting a tax-exemption (80G) receipt automatically.

SankeyNon-profit & NGO

NGO Fund Allocation Sankey

Where an NGO's money comes from and where it goes: donations, grants and CSR funds flowing into programmes, operations and fundraising.

Data FlowSports & Fitness

Live Sports Score Data Flow

How live scores reach millions of fans within a second: official scorers, the data feed, stream processing, caching and push notifications.

DeploymentProSports & Fitness

Fitness App with Wearables Deployment

Where each part of a fitness tracking product runs: the wearable, the phone app that syncs it, and the cloud services for workouts, goals and coaching.

C4 ArchitectureProGaming

Multiplayer Game Backend Architecture

The backend for an online multiplayer game: player accounts, matchmaking, dedicated game servers, leaderboards and in-game purchases.

SequenceGaming

Game Matchmaking Sequence

How a player gets into a match: joining the queue, skill-based matching, server allocation and connecting to the game server.

NetworkAerospace & Space

Satellite Ground Station Network

How an earth-observation satellite operator talks to its satellites: ground stations around the world, the mission control centre and the data processing centre.

State MachineAerospace & Space

Launch Vehicle Flight Phases

The phases of a rocket launch from countdown to payload separation, with holds, aborts and the flight termination path.

C4 ArchitectureProRobotics

Warehouse Robot Fleet Management

The software that runs a fleet of warehouse robots: order intake from the WMS, task allocation, traffic control, charging and the operator dashboard.

State MachineRobotics

Robot Task State Machine

The states of an autonomous mobile robot doing pick tasks: idle, navigating, picking, delivering, charging, and recovering from faults and blocked paths.

DeploymentPro3D Rendering & VFX

Cloud Render Farm Deployment

Where each part of a cloud render farm runs: artists' workstations, the render queue manager, autoscaling GPU render nodes and shared storage.

Data Flow3D Rendering & VFX

3D Production Pipeline Data Flow

How assets move through a 3D animation or VFX pipeline: modelling, texturing, rigging, animation, lighting, rendering and compositing, with review in between.

GanttConstruction

House Construction Project Schedule

A typical schedule for building an independent house, from approvals and foundation to finishing and handover.

FlowchartConstruction

Building Permit and Stage Inspections

How a building project moves through the local authority: plan approval, stage inspections during construction, and the occupancy certificate.

FlowchartHome Interiors

Interior Design to Installation Workflow

An interior design project from the first enquiry to handover: consultation, site measurement, design approval, production and installation.

SequenceHome Interiors

Interior Quote to Order Sequence

How an interiors company turns a site measurement into a confirmed order: measurements, design, pricing from the catalogue, quote and booking payment.

C4 ArchitectureProUrban & City Planning

Smart City Platform Architecture

An integrated smart city platform: sensors and city systems feeding a central data platform that runs the command centre and citizen services.

Data FlowUrban & City Planning

Adaptive Traffic Management Data Flow

How an adaptive traffic system uses cameras and sensors to time signals, spot congestion and catch violations.

FlowchartHealthcare

EHR Integration via HL7 / FHIR

How a hospital's EHR exchanges data with labs, radiology and insurers through an integration engine, translating between HL7 v2 and FHIR.

SequenceHealthcare

Telemedicine Video Consultation

An online doctor consultation from booking to e-prescription: payment, a secure video room, consultation notes and the prescription sent to the patient.

SequenceHealthcare

Cashless Hospitalisation Pre-Authorisation

How a cashless health insurance claim works at a hospital: pre-authorisation with the TPA, treatment, and final bill settlement directly with the insurer.

Database ERDHealthcare

Hospital Database Schema

A core relational schema for a hospital: patients, doctors, departments, appointments, admissions, beds, prescriptions and bills.

State MachineHealthcare

Lab Test Order to Result

The lifecycle of a lab test in a hospital, from the doctor's order to the result in the patient's record, including recollection and critical values.

FlowchartHealthcare

Emergency Room Triage Workflow

How an emergency department sorts incoming patients by urgency so the sickest are treated first.

SequenceHealthcare

Pharmacy e-Prescription Fulfilment

How an e-prescription is filled by a pharmacy: prescription verification, stock check, substitution consent, payment and delivery.

DeploymentProHealthcare

Remote Patient Monitoring Deployment

Where each part of a remote patient monitoring service runs: devices at the patient's home, a gateway, and cloud services that alert the care team.

Data FlowHealthcare

HIPAA-Compliant Patient Data Flow

How protected health information (PHI) moves through a health app while staying encrypted, access-controlled and audited.

SequenceFinance & Banking

Card Payment Authorisation

What happens in the second after a card is tapped or entered online: the acquirer, card network and issuing bank authorise the payment, with 3-D Secure for online payments.

Data FlowFinance & Banking

Real-Time Fraud Detection Data Flow

How a bank scores every transaction for fraud in milliseconds: features from history, an ML model, rules, and a case queue for analysts.

C4 ArchitectureProFinance & Banking

Core Banking System Architecture

The main building blocks of a bank's core platform: accounts, deposits, loans, payments and the general ledger, used by branches, internet banking and mobile.

FlowchartFinance & Banking

Digital KYC Onboarding

How a bank or fintech opens an account fully online: Aadhaar/PAN verification, video KYC, risk checks and account creation.

DeploymentProFinance & Banking

Stock Trading Platform Deployment

How a broker's trading platform is deployed for low latency: co-located order gateways near the exchange, and cloud services for apps and back office.

Database ERDFinance & Banking

Banking Database Schema

A relational schema for retail banking: customers, accounts, transactions, cards, loans and beneficiaries.

Class UMLFinance & Banking

Digital Wallet Class Model

An object model for a digital wallet app: users, wallets, transactions, payment methods and KYC levels.

GanttFinance & Banking

Month-End Close Schedule

A finance team's month-end close plan: bank reconciliations, accruals, intercompany, reviews and reporting, day by day.

Database ERDRetail & E-commerce

Product Catalog Database Schema

A flexible product catalog: categories, products with variants (size, colour), prices, stock per warehouse and images.

Data FlowRetail & E-commerce

Omnichannel Inventory Sync

How stock stays in sync across stores, warehouses and marketplaces so the same item isn't sold twice.

FlowchartRetail & E-commerce

Returns and Refunds Workflow

How an online store handles a return: eligibility, pickup, quality check at the warehouse and the refund or replacement.

Data FlowRetail & E-commerce

Product Recommendation Engine

How an online store builds 'recommended for you' and 'frequently bought together': click and order data, model training and a fast serving layer.

DeploymentProRetail & E-commerce

Flash Sale Scaling Deployment

How an online store survives a flash sale: CDN, a virtual waiting room, autoscaling and a queue in front of the order system.

C4 ArchitectureProRetail & E-commerce

Omnichannel Retail POS Architecture

A retail system that connects in-store POS, the online store and the warehouse: one customer, one stock pool, click-and-collect and returns anywhere.

MindmapRetail & E-commerce

E-commerce Customer Journey Map

The stages of an online shopper's journey and what the store does at each one, from discovery to repeat purchase.

SankeyRetail & E-commerce

E-commerce Sales Funnel

Where visitors drop off on the way to an order: traffic sources, product views, carts, checkout and completed orders.

C4 ArchitectureProManufacturing

Smart Factory (Industry 4.0) Architecture

A connected factory: machines and sensors on the shop floor, an edge layer, MES and ERP, and cloud analytics for OEE and predictive maintenance.

SequenceManufacturing

MES–ERP Integration Sequence

How production orders flow from ERP planning to the shop floor MES and how confirmations, goods movements and scrap flow back.

Data FlowManufacturing

Predictive Maintenance Pipeline

How vibration and temperature data from machines becomes a maintenance work order before the machine fails.

FlowchartManufacturing

Manufacturing Supply Chain Flow

How materials flow from suppliers to customers in a manufacturing business: purchasing, inbound quality, production, warehousing and distribution.

Database ERDManufacturing

Bill of Materials Database Schema

A schema for multi-level bills of materials: items, BOM headers and lines, routings and work centres.

NetworkManufacturing

Plant Floor OT/IT Network

A segmented plant network following the Purdue model: control devices, supervisory systems, the plant DMZ and the corporate network.

FlowchartManufacturing

Warehouse Pick, Pack and Ship

How a warehouse fulfils orders: wave planning, picking, packing, labelling and dispatch, with exceptions for short picks.

GanttManufacturing

New Plant Setup Schedule

A high-level schedule for setting up a new manufacturing line: site work, equipment, installation, trials and ramp-up.

SankeyManufacturing

Factory Energy Use by Line

Where a factory's electricity goes, from the grid and solar through each production line and utility to the final uses.

C4 ArchitectureProIoT

IoT Platform Reference Architecture

A general-purpose IoT platform: device connectivity, device management, data processing, rules and the apps built on top.

DeploymentProIoT

IoT Edge Computing Deployment

Where processing happens in an edge IoT setup: devices, an on-site edge server running containers, and the cloud for fleet management and long-term storage.

FlowchartIoT

Smart Home Automation Flow

How a smart home reacts to events: motion, door and temperature triggers run rules for lights, locks, AC and alerts.

SequenceIoT

MQTT Publish/Subscribe Messaging

How MQTT messaging works between devices, a broker and applications: connect, subscribe, publish with QoS, retained messages and last will.

State MachineIoT

IoT Device Lifecycle

Every state an IoT device goes through, from manufacture to decommissioning, including updates, faults and replacement.

SequenceIoT

Firmware OTA Update Sequence

How a device fleet gets a firmware update safely: staged rollout, signed images, verification, reboot and automatic rollback.

NetworkIoT

Smart Building Sensor Network

The network of a smart office building: wireless sensors per floor, BACnet building systems, gateways and the building management system.

Database ERDIoT

IoT Device Registry Schema

A database schema for managing an IoT fleet: devices, models, firmware versions, certificates, customers and sites.

C4 ArchitectureProIoT

Asset Tracking Platform

Tracking valuable assets such as containers, tools or medical equipment with GPS and BLE tags, geofences and alerts.

SequenceAutomotive

Vehicle Software OTA Update

How a carmaker updates vehicle software over the air: campaign targeting, owner consent, download, safe installation and reporting.

C4 ArchitectureProAutomotive

EV Charging Network Architecture

A charge point operator's platform: chargers speaking OCPP, a central management system, driver app, payments and roaming.

DeploymentProAutomotive

Fleet Management Deployment

Where each part of a fleet management system runs: GPS devices in trucks, cloud services for tracking and analytics, and apps for managers and drivers.

SequenceAutomotive

Ride-Hailing Booking Sequence

What happens when a rider books a cab: fare estimate, driver matching, pickup, the trip and payment.

Database ERDAutomotive

Car Dealer Management Schema

A database schema for a car dealership: vehicles in stock, customers, test drives, bookings, sales and service jobs.

Data FlowAutomotive

ADAS Sensor Data Flow

How an advanced driver assistance system turns camera, radar and ultrasonic data into warnings and braking or steering actions.

FlowchartAutomotive

Vehicle Service Booking Workflow

A car owner's service visit from booking to delivery: slot booking, inspection, estimate approval, repair, quality check and payment.

NetworkAutomotive

In-Vehicle ECU Network

How the electronic control units inside a modern car are connected: CAN and automotive Ethernet domains joined by a central gateway.

Class UMLAutomotive

Car Rental System Class Model

An object model for a car rental service: branches, cars, customers, reservations, rentals and pricing.

SequenceGovernment & Public Sector

Aadhaar-Style Identity Verification

How a service verifies a person's identity with a national ID and OTP (e-KYC), with consent and without storing the ID number.

SequenceGovernment & Public Sector

Online Tax Return Filing

How a taxpayer files an income tax return online: pre-filled data, computation, payment of any balance tax and e-verification.

State MachineGovernment & Public Sector

Public Grievance Redressal Lifecycle

The states of a citizen complaint in a public grievance system: registration, assignment to a department, resolution, citizen feedback and escalation.

Database ERDGovernment & Public Sector

Land Records Database Schema

A schema for digitised land records: parcels with survey numbers, owners and shares, mutations, encumbrances and map references.

C4 ArchitectureProGovernment & Public Sector

Integrated Command and Control Centre

A city's integrated command and control centre (ICCC): one operations room that brings together traffic, surveillance, emergency response and utilities.

Data FlowGovernment & Public Sector

Government Open Data Sharing

How government departments publish data safely on an open data portal: anonymisation, approval, publishing and APIs for developers.

DeploymentProGovernment & Public Sector

Government Cloud Landing Zone

A secure cloud foundation for government workloads: separate accounts per environment, central networking, logging and security, in an in-country region.

Use CaseGovernment & Public Sector

Voter Registration Use Cases

Who does what in an online voter registration system: citizens, booth-level officers and electoral registration officers.

MindmapGovernment & Public Sector

E-Governance Services Map

A map of the digital services a state government typically offers citizens and businesses, grouped by area.

C4 ArchitectureProEducation

Learning Management System Architecture

An LMS for a university or online course provider: courses, video lessons, assignments, quizzes, grades and live classes.

SequenceEducation

Online Exam Proctoring Sequence

How a remotely proctored online exam runs: identity check, environment scan, the timed exam with AI monitoring, and review of flagged events.

State MachineEducation

Assignment Submission Lifecycle

The states of a student assignment: draft, submission before or after the deadline, plagiarism check, grading, feedback and resubmission.

DeploymentProEducation

Live Classroom Streaming Deployment

How live online classes are delivered to thousands of students: the teacher's stream, media servers, recording and a CDN for replays.

C4 ArchitectureProEducation

University ERP Architecture

A university ERP: admissions, student records, fees, timetable, exams, HR and payroll, library and hostels in one system.

SankeyEducation

University Admissions Funnel

How prospective students move from enquiry to enrolment, and where the drop-offs happen, for one admission cycle.

SequenceEducation

Student Fee Payment Sequence

How a student pays college fees online: fee invoice, payment gateway, reconciliation with the bank and an instant receipt.

Use CaseEducation

LMS Roles and Use Cases

What each type of user does in a learning management system: students, instructors and administrators.

GanttEducation

Semester Academic Calendar

A typical semester plan: registration, classes, internal assessments, holidays, end-semester exams and results.

C4 ArchitectureProTelecom

Telecom OSS/BSS Architecture

The IT stack of a mobile operator: business support systems (CRM, billing, orders) and operations support systems (inventory, provisioning, assurance).

SequenceTelecom

Mobile Number Portability

How a subscriber moves their number to another operator: porting code, request through the clearing house, donor approval and cutover.

SequenceTelecom

Prepaid Recharge Sequence

What happens when a customer recharges a prepaid mobile: plan selection, payment, balance update in the charging system and confirmation.

Data FlowTelecom

Telecom Billing and Rating Pipeline

How network usage becomes a customer bill: call detail records, mediation, rating against the plan, billing and invoicing.

Database ERDTelecom

Telecom Customer Data Schema

A schema for subscriber data: customers, accounts, subscriptions (numbers), plans, SIMs and bills.

FlowchartTelecom

Network Fault Management Workflow

How a telecom operator handles a network alarm: correlation, impact check, ticketing, field dispatch and restoration.

DeploymentProTelecom

CDN and Edge Caching Deployment

How a telecom operator or content provider deploys a CDN: edge caches in cities, regional mid-tier caches and the origin.

FlowchartTelecom

Mobile Connection eKYC Onboarding

How a new mobile connection is activated with digital KYC: identity verification, live photo, SIM allocation and activation.

ChartTelecom

Mobile Data Usage Breakdown

A pie chart of where a typical mobile user's data goes each month, useful for plan design and network capacity planning.

C4 ArchitectureProSaaS & Cloud

Multi-Tenant SaaS Architecture

A B2B SaaS product serving many customer organisations from one platform: tenant-aware services, per-tenant data isolation, billing and admin.

DeploymentProSaaS & Cloud

AWS Three-Tier Web Application

The classic three-tier web app on AWS: CloudFront and a load balancer, an autoscaling app tier in private subnets, and a Multi-AZ database.

C4 ArchitectureProSaaS & Cloud

Event-Driven Architecture with Kafka

Services that talk through events instead of direct calls: an order service publishes events that inventory, payments, notifications and analytics react to.

State MachineSaaS & Cloud

SaaS Subscription Billing Lifecycle

The states of a SaaS customer's subscription: trial, active, past due with retries, paused, cancelled and expired.

Git GraphSaaS & Cloud

Git Branching Strategy

A GitFlow-style branching model: feature branches into develop, release branches for stabilisation, and hotfixes straight to main.

DeploymentProSaaS & Cloud

Serverless API Deployment

A serverless backend on AWS: API Gateway, Lambda functions, DynamoDB, S3 events and Cognito for sign-in, with no servers to manage.

Data FlowSaaS & Cloud

Data Lakehouse Pipeline

How data from apps, databases and events lands in a lakehouse and becomes dashboards and ML features: bronze, silver and gold layers.

Class UMLSaaS & Cloud

SaaS Users and Roles Model

An object model for users, organisations, roles and permissions in a B2B SaaS app, with role-based access control.

C4 ArchitectureProOil & Gas

Upstream Digital Oilfield Architecture

A digital oilfield platform: wellsite sensors and SCADA, a production data historian, and engineering applications for surveillance and optimisation.

Data FlowOil & Gas

Well Data Ingestion Pipeline

How drilling and production data from wells is collected, quality-checked, stored and shared with engineering teams.

FlowchartOil & Gas

Refinery Process Flow

A simplified crude oil refinery: desalting, distillation, conversion units and blending into finished fuels.

Data FlowOil & Gas

Compressor Predictive Maintenance

How a gas compressor station predicts failures: vibration and process data, an ML model, and maintenance work orders before a trip happens.

SequenceOil & Gas

Pipeline Leak Detection Alert

What happens when a pipeline leak detection system spots a possible leak: confirmation, valve closure, field response and regulator notification.

Database ERDOil & Gas

Oil and Gas Asset and Equipment Schema

A database schema for an asset register: facilities, functional locations, equipment, maintenance plans, work orders and inspection readings.

FlowchartOil & Gas

HSE Incident Reporting Workflow

How a health, safety and environment incident is reported and handled at an oil and gas site: immediate response, classification, investigation and actions.

SankeyOil & Gas

Hydrocarbon Supply Chain Sankey

How crude oil volumes flow from production and imports through refineries to the products and markets, in thousand barrels per day.

DeploymentProOil & Gas

Offshore Platform Edge Deployment

Where computing runs for an offshore oil platform: control systems and an edge data centre on the platform, a satellite and microwave link, and onshore systems.

C4 ArchitectureProEnergy & Utilities

Smart Grid Architecture

The software behind a modern power grid: SCADA/EMS for transmission, ADMS for distribution, smart meters, DER management and the customer portal.

SequenceEnergy & Utilities

Utility Billing Sequence

How an electricity or water bill is produced and paid: meter reads, validation, tariff calculation, bill delivery and payment posting.

DeploymentProEnergy & Utilities

Solar and Wind Plant Monitoring

Where monitoring runs for a renewable energy portfolio: inverters and turbines at each plant, a plant controller, and the central monitoring cloud.

SankeyEnergy & Utilities

Electricity Generation Mix Sankey

How electricity flows from generation sources to the grid and on to consumer segments, including losses.

FlowchartInsurance

Insurance Underwriting Workflow

How a life or health insurance proposal is underwritten: automated rules, medical tests where needed, and the underwriter's decision.

SequenceInsurance

Insurance Quote to Bind Sequence

How a customer buys motor insurance online: quote, add-ons, vehicle and previous-policy checks, payment and instant policy issue.

Database ERDInsurance

Insurance Database Schema

A relational schema for an insurer: customers, policies, coverages, insured objects, premiums, claims and payments.

Data FlowInsurance

Insurance Claim Fraud Scoring

How an insurer scores incoming claims for fraud: data enrichment, rules, an ML model and a special investigation unit queue.

FlowchartLogistics & Supply Chain

Warehouse Inbound Receiving

How a warehouse receives goods: appointment, unloading, checking against the ASN, quality check, putaway and stock update.

Data FlowLogistics & Supply Chain

Fleet Route Optimisation Data Flow

How a delivery company plans daily routes: orders, vehicle capacity, time windows and live traffic feed a route optimiser that assigns stops to drivers.

State MachineLogistics & Supply Chain

Freight Booking Lifecycle

The states of a freight shipment booking, from quote and booking through pickup, transit, customs and delivery.

DeploymentProLogistics & Supply Chain

Cold Chain Monitoring Deployment

Where cold chain monitoring runs for vaccines or fresh food: temperature loggers in reefers and cold rooms, gateways, and a cloud alerting platform.

C4 ArchitectureProTravel & Hospitality

Hotel Reservation System Architecture

A hotel chain's reservation platform: booking engine, property management system, channel manager for OTAs and revenue management.

Database ERDTravel & Hospitality

Travel Loyalty Programme Schema

A database schema for an airline or hotel loyalty programme: members, tiers, earning and burning points, partners and rewards.

FlowchartTravel & Hospitality

Airline Check-In Flow

How a passenger checks in for a flight: online or at the airport, seat selection, documents check, bags and boarding pass.

DeploymentProTravel & Hospitality

Travel Aggregator Deployment

How an online travel aggregator is deployed to handle search spikes: search fan-out to suppliers, caching, and separate booking services.

FlowchartMedia & Entertainment

Content Publishing Workflow

How an article or video moves through a newsroom or media house: drafting, editing, legal review, scheduling and publishing across channels.

SequenceMedia & Entertainment

Subscription Paywall Sequence

How a metered paywall works on a news or streaming site: free article count, the paywall, subscription purchase and entitlement.

DeploymentProMedia & Entertainment

Live Event Streaming Deployment

How a live sports or concert stream reaches millions: venue encoders, cloud ingest and transcoding, packaging, and multi-CDN delivery.

Database ERDMedia & Entertainment

Media Content Catalog Schema

A database schema for an OTT catalog: titles, seasons, episodes, people, genres, media assets and regional availability.

C4 ArchitectureProPharma & Life Sciences

Clinical Trial Management Architecture

The systems that run a clinical trial: trial management, electronic data capture, randomisation, drug supply and safety reporting.

Data FlowPharma & Life Sciences

Drug Track-and-Trace Data Flow

How medicine packs are serialised and traced from factory to pharmacy to stop counterfeits: unique codes, aggregation and verification.

FlowchartPharma & Life Sciences

Regulatory Submission Workflow

How a pharmaceutical company prepares and files a marketing application (dossier) with regulators and handles their queries.

Database ERDPharma & Life Sciences

Electronic Batch Record Schema

A schema for electronic batch records in pharmaceutical manufacturing: products, master recipes, batches, steps, materials used and deviations.

SequenceReal Estate & PropTech

Property Site Visit Booking

How a home buyer books a site visit from a listing: slot selection, broker confirmation, reminders and feedback after the visit.

State MachineReal Estate & PropTech

Lease Lifecycle

The states of a residential or commercial lease: drafting, signing, active tenancy, renewal, notice and move-out settlement.

Database ERDReal Estate & PropTech

Property Management Database Schema

A schema for property management: properties, units, owners, tenants, leases, rent invoices and maintenance requests.

NetworkReal Estate & PropTech

Smart Building Access Control Network

The network behind secure building access: card and mobile readers, turnstiles, lifts, visitor kiosks and CCTV on a separate security network.

Data FlowAgriculture

Crop Monitoring Data Pipeline

How satellite and drone imagery plus field sensors become crop health alerts and advice for farmers.

State MachineAgriculture

Automated Irrigation Controller

The states of an automated drip irrigation controller: idle, scheduled watering, moisture-based watering, rain delay and fault handling.

SequenceAgriculture

Mandi Price and Selling App

How a farmer checks crop prices across nearby mandis and books a sale: live prices, transport cost, best net price and booking.

Database ERDAgriculture

Farm Records Database Schema

A schema for a farm management app: farmers, plots, crop cycles, inputs applied, activities and harvests.

C4 ArchitectureProAviation

Airport Operations Platform

The systems that run an airport day to day: operational database, resource management for gates and stands, flight information displays and collaborative decision-making.

Data FlowAviation

Flight Operations Data Flow

How flight data moves around an airline's operations: flight planning, the aircraft's ACARS messages, flight data monitoring and crew reports.

GanttAviation

Airline Crew Scheduling Timeline

A monthly crew planning cycle for an airline: pairing construction, bidding, roster publishing and day-of-operations changes.

NetworkAviation

Airport IT Network Topology

The IT network of an airport: separate zones for passenger Wi-Fi, common-use terminal equipment, operations systems and airline links.

State MachineFood Delivery & QSR

Food Order Status State Machine

Every status of a food delivery order, from placed to delivered, including restaurant rejection, no rider and customer cancellation.

FlowchartFood Delivery & QSR

Restaurant Kitchen Order Flow

How orders from dine-in, takeaway and delivery apps flow through a restaurant kitchen display system to the pass and out.

Database ERDFood Delivery & QSR

Food Delivery Menu and Orders Schema

A schema for a food delivery platform: restaurants, menus, items with add-ons, customers, orders, order items and riders.

DeploymentProFood Delivery & QSR

Food Delivery Peak-Hour Scaling

How a food delivery platform scales for lunch and dinner peaks: pre-scaling, autoscaling services, sharded databases and a surge-protected dispatch.

Data FlowCybersecurity

SIEM Log Pipeline

How security logs from across an organisation reach the SIEM: collection, parsing, enrichment, detection rules and alerts for the SOC.

SequenceCybersecurity

SAML Single Sign-On Login

How SAML single sign-on works when an employee opens a SaaS app: redirect to the company identity provider, MFA and a signed assertion.

NetworkCybersecurity

DMZ Network Architecture

A classic secure network layout: internet-facing services in a DMZ between two firewalls, with internal systems and databases never exposed directly.

MindmapCybersecurity

Threat Model Mindmap (STRIDE)

A STRIDE threat model for a web application, listing example threats in each category with the main mitigations.

C4 ArchitectureProHR & Workforce

HRMS Architecture

A human resource management system: employee records, attendance, leave, payroll, performance and the employee self-service app.

SequenceHR & Workforce

Employee Onboarding Sequence

What happens between an accepted offer and a new joiner's productive first week: documents, background check, accounts, laptop and induction.

Database ERDHR & Workforce

Payroll Database Schema

A schema for monthly payroll: employees, salary structures and components, pay runs, payslips and statutory deductions.

SankeyHR & Workforce

Hiring Funnel Sankey

How candidates move through a hiring funnel for a quarter, by source, and where they drop out.

C4 ArchitectureProLegal

Legal Case Management Architecture

A law firm's case management platform: matters, documents, court dates, time tracking and billing, with a client portal.

FlowchartLegal

Legal Document Review and Approval

How a contract or legal document is reviewed inside a company: intake, playbook check, risk rating, approvals and signature.

Database ERDLegal

Legal Matter and Billing Schema

A schema for law firm matters and billing: clients, matters, timekeepers, time entries, expenses, invoices and trust accounts.

Data FlowLegal

E-Discovery Data Pipeline

How electronic evidence is collected and reviewed in litigation: legal hold, collection, processing, review and production to the other side.

C4 ArchitectureProNon-profit & NGO

Donor Management Platform

An NGO's fundraising platform: donation pages, donor CRM, recurring giving, tax receipts and impact reporting to donors.

State MachineNon-profit & NGO

Grant Application Lifecycle

The states of a grant, seen from the NGO applying for it: from concept note to award, reporting and close-out.

FlowchartNon-profit & NGO

Volunteer Onboarding Workflow

How an NGO takes a volunteer from sign-up to first assignment: screening, background check for child-facing roles, training and matching.

Database ERDNon-profit & NGO

NGO Beneficiary Records Schema

A schema for tracking an NGO's beneficiaries and the services they receive across programmes, for impact reporting.

C4 ArchitectureProSports & Fitness

Sports League Management Platform

A platform to run an amateur or professional league: team registration, fixtures, match scoring, standings and fan apps.

SequenceSports & Fitness

Match Ticket Booking Sequence

How a fan books tickets for a big match: queue, seat selection with a temporary hold, payment and a mobile ticket with QR code.

GanttSports & Fitness

Tournament Schedule

A timeline for organising a multi-team tournament: registrations, league stage, knockouts, final and the work around it.

Database ERDSports & Fitness

Sports Player and Team Schema

A schema for a sports league: teams, players, squads per season, matches, match events and player statistics.

State MachineGaming

Multiplayer Game Session States

The states of an online match on a game server: lobby, loading, in progress, pauses, reconnects and results.

Data FlowGaming

Game Leaderboard Data Pipeline

How match results turn into leaderboards and rankings: result events, anti-cheat checks, rating updates and cached leaderboards.

DeploymentProGaming

Global Game Server Deployment

How an online game runs servers close to players worldwide: regional fleets, a global matchmaker, and central account and store services.

FlowchartGaming

In-App Purchase Flow

How an in-game purchase is completed safely: store purchase, receipt validation on the server, granting items and handling refunds.

FlowchartAerospace & Space

Aircraft Manufacturing Supply Chain

How an aircraft is built from a global supply chain: tier suppliers, major assemblies, final assembly, testing and delivery.

Data FlowAerospace & Space

Spacecraft Telemetry Data Flow

How telemetry from a spacecraft is received, decoded, checked against limits and archived, and how commands go back up.

C4 ArchitectureProAerospace & Space

Satellite Constellation Operations

The ground software for operating a satellite constellation: mission planning, flight dynamics, contact scheduling, command and control, and payload delivery.

Database ERDAerospace & Space

Aircraft MRO Parts and Maintenance Schema

A schema for aircraft maintenance: aircraft, installed components with life limits, maintenance tasks, work packages and parts inventory.

FlowchartRobotics

ROS 2 Mobile Robot Architecture

The software nodes inside a ROS 2 autonomous mobile robot: sensors, localisation, mapping, planning, control and the fleet connection.

SequenceRobotics

Robot Pick-and-Place Sequence

How a robot arm picks items from a bin with vision guidance: detection, grasp planning, motion, placement and error handling.

NetworkRobotics

Robotic Work Cell Network

The network inside a robotic work cell: robot controllers, PLC, safety systems, vision and the connection to the plant network.

GanttRobotics

Warehouse Robot Rollout Plan

A project plan for introducing autonomous robots into a warehouse: site survey, mapping, integration, pilot, training and scale-up.

Database ERD3D Rendering & VFX

3D Digital Asset Management Schema

A schema for managing 3D assets in a studio: projects, assets, versions, dependencies (textures, rigs), shots and reviews.

State Machine3D Rendering & VFX

Render Job Lifecycle

The states of a render job on a render farm: submitted, queued, rendering frame by frame, failures and retries, and completion.

Sequence3D Rendering & VFX

VFX Shot Review and Approval

How a VFX shot is reviewed: the artist submits a version, the supervisor reviews in dailies, the client approves, and notes flow back.

C4 ArchitecturePro3D Rendering & VFX

VFX Studio Pipeline Platform

The studio systems that tie a VFX pipeline together: production tracking, asset management, render farm, storage and client review.

SequenceConstruction

Construction Material Procurement

How a construction site orders materials: site request, quotes from suppliers, purchase order, delivery, quality check and payment.

C4 ArchitectureProConstruction

Construction Project Management Platform

A platform for running building projects: schedules, site diaries, drawings, RFIs, quality and safety checklists, and billing.

Data FlowConstruction

BIM Data Flow

How building information modelling (BIM) data flows between designers, contractors and the owner: coordination, clash detection, quantities and handover.

FlowchartConstruction

Construction Site Safety Inspection

A daily safety inspection routine on a construction site: checklists, hazard reporting, stop-work authority and follow-up.

GanttHome Interiors

Home Interior Project Schedule

A typical 45-day schedule for a 3BHK home interior project, from design sign-off to handover.

FlowchartHome Interiors

Modular Furniture Factory Production

How a modular kitchen or wardrobe design becomes finished panels in a factory: design export, cutting optimisation, edge banding, drilling and packing.

C4 ArchitectureProHome Interiors

Interior Design Business Platform

The software for a home interiors company: lead CRM, design tool, quotation engine, factory ERP and project tracking with a customer app.

State MachineHome Interiors

Interior Project Lifecycle

The states of a home interior project from lead to warranty, including design revisions, payment milestones and on-hold periods.

FlowchartUrban & City Planning

Online Building Plan Approval

How a city approves building plans online with automated checks: submission, auto-scrutiny against bye-laws, department NOCs and sanction.

MindmapUrban & City Planning

Urban Planning Services Map

A map of the main areas city planners work on and the data and systems behind each one.

SequenceUrban & City Planning

Smart Parking Sequence

How a smart parking system guides a driver to a free space: sensors, a parking app, reservation, entry by number plate and automatic payment.

Data FlowUrban & City Planning

Smart Waste Collection Data Flow

How a city optimises garbage collection: bin fill-level sensors, truck GPS, route planning and citizen complaints.

C4 ArchitectureProEnergy & Utilities

Utility EV Charging Network Architecture

How a power utility runs a public EV charging network: chargers, a charge-point management system, grid load control and billing.

FlowchartEnergy & Utilities

New Electricity Connection Workflow

The steps from a customer applying for a new power connection to the meter being installed and the first bill.

State MachineEnergy & Utilities

Smart Meter Lifecycle

Every state a smart meter goes through, from warehouse stock to commissioning, normal operation, faults and retirement.

Database ERDEnergy & Utilities

Utility Customer and Billing Schema

The core tables of a utility billing system: customers, premises, meters, meter readings, tariffs and bills.

NetworkEnergy & Utilities

Digital Substation Network

The network zones of a digital substation: process bus, station bus, the control centre link and a secured remote-access path.

SequenceInsurance

Motor Insurance Claim Sequence

What happens between a policyholder, the insurer's app, a surveyor and a garage when a car insurance claim is made.

DeploymentProInsurance

Insurance Claims Platform Deployment

A cloud deployment for an insurance claims platform: web and mobile channels, claims microservices, document AI and a data lake.

FlowchartInsurance

Cashless Health Claim Workflow

How a cashless hospital claim works between the hospital, the TPA and the insurer, from pre-authorisation to final settlement.

SequenceInsurance

Policy Renewal Reminder Sequence

The automated renewal journey: reminders before expiry, a pre-filled renewal quote, online payment and the new policy document.

SankeyInsurance

Insurance Premium Allocation Sankey

Where each unit of insurance premium goes: claims, commissions, operating costs, reinsurance and profit.

Database ERDLogistics & Supply Chain

Logistics Shipment Database Schema

Tables for a logistics system: customers, shipments, packages, consignment legs, hubs, vehicles and tracking events.

FlowchartLogistics & Supply Chain

Import Customs Clearance Workflow

The steps a customs broker follows to clear imported cargo: documents, duty, inspection and release.

State MachineLogistics & Supply Chain

Parcel Delivery Lifecycle

Every state a parcel passes through in a courier network, including failed attempts and returns to sender.

C4 ArchitectureProLogistics & Supply Chain

Warehouse Management System Architecture

A warehouse management system (WMS) with handheld scanners, putaway and picking services, and links to the ERP and carriers.

SankeyLogistics & Supply Chain

Freight Cost Breakdown Sankey

How the total cost of moving goods splits across first mile, line haul, warehousing, last mile and overheads.

SequenceTravel & Hospitality

Hotel Digital Check-In Sequence

Mobile check-in for a hotel: ID upload, room assignment by the PMS, payment hold and a digital room key.

FlowchartTravel & Hospitality

Tour Package Booking Workflow

How a travel agency turns an enquiry into a confirmed holiday package with flights, hotels and payments.

NetworkTravel & Hospitality

Hotel Guest and Staff Network

A hotel's network zones: guest Wi-Fi, staff and PMS network, payment terminals and building systems, kept apart.

DeploymentProTravel & Hospitality

Airline Booking Engine Deployment

A cloud deployment for an airline's booking site and app, with fare caching, the passenger service system and payments.

SankeyTravel & Hospitality

Online Travel Agency Revenue Sankey

Where an online travel agency's booking revenue comes from and how it splits between suppliers and the agency's margin.

FlowchartMedia & Entertainment

Podcast Publishing Workflow

From recording to publishing a podcast episode: editing, show notes, review, and distribution to every podcast app.

SequenceMedia & Entertainment

OTT Video Playback Sequence

What happens when a viewer presses play: entitlement check, DRM licence, CDN manifest and adaptive bitrate streaming.

C4 ArchitectureProMedia & Entertainment

Digital Newsroom CMS Architecture

A newsroom content platform: editors write in a CMS, stories are enriched and published to the website, apps and syndication partners.

SankeyMedia & Entertainment

Music Streaming Royalty Sankey

How a music streaming subscription is shared between the platform, record labels, publishers and artists.

GanttMedia & Entertainment

Film Production Schedule

A typical schedule for an independent film, from development and pre-production through the shoot, post-production and release.

FlowchartPharma & Life Sciences

GxP Deviation and CAPA Workflow

How a pharmaceutical plant handles a manufacturing deviation: report, impact assessment, root cause, CAPA and batch disposition.

SequencePharma & Life Sciences

Clinical Trial Randomisation Sequence

How a site enrols a patient into a clinical trial: eligibility, consent, randomisation through the IRT and drug kit assignment.

DeploymentProPharma & Life Sciences

Vaccine Cold Chain Monitoring Deployment

An IoT deployment that watches vaccine temperatures from warehouse to clinic, with alerts when the cold chain breaks.

GanttPharma & Life Sciences

Drug Development Timeline

The long road from discovery to market for a new drug: research, preclinical, three clinical phases, approval and launch.

C4 ArchitectureProPharma & Life Sciences

Pharmacovigilance Safety System Architecture

A drug safety platform that collects adverse event reports, codes them, detects signals and submits reports to regulators.

SequenceReal Estate & PropTech

Home Purchase and Loan Sequence

The steps between buyer, builder, bank and registrar when buying a new flat with a home loan.

FlowchartReal Estate & PropTech

Property Maintenance Request Workflow

How a tenant's repair request moves through a property management company, from ticket to fix and billing.

DeploymentProReal Estate & PropTech

Smart Building IoT Deployment

Sensors and controllers in a commercial building connected to a cloud platform for energy, occupancy and comfort.

C4 ArchitectureProReal Estate & PropTech

Coworking Space Booking Platform

A coworking operator's platform: members book desks and rooms, access doors with their phone and are billed monthly.

SankeyReal Estate & PropTech

Real Estate Project Sales Funnel Sankey

How property enquiries turn into site visits, bookings and registered sales for a residential project.

C4 ArchitectureProAgriculture

Farm Management Platform Architecture

A platform farmers use to plan crops, record field work and inputs, and get advisory and market prices.

GanttAgriculture

Kharif Crop Season Plan

A season plan for a paddy crop: land preparation, nursery, transplanting, fertiliser, irrigation, pest control and harvest.

SequenceAgriculture

Dairy Milk Collection Sequence

How a village dairy cooperative collects milk: testing fat and SNF, pricing, recording and paying farmers.

SankeyAgriculture

Farm Produce Value Chain Sankey

Where the consumer's rupee goes for vegetables: farmer, aggregators, transport, wholesale, retail and losses.

NetworkAgriculture

Smart Greenhouse Network

The network of a connected greenhouse: climate sensors, irrigation and fertigation controllers, cameras and a cloud link.

SequenceAviation

Aircraft Turnaround Sequence

The coordinated steps on the ground between arrival and departure: deboarding, cleaning, fuelling, catering and boarding.

Database ERDAviation

Airline Frequent Flyer Schema

Tables for an airline frequent flyer programme: members, tiers, flights flown, miles earned and redemptions.

FlowchartAviation

Flight Delay and Disruption Handling

How an airline's operations centre handles a delayed flight: rebooking, crew legality, passenger care and compensation.

DeploymentProAviation

Airline Operations Cloud Deployment

A cloud deployment for an airline's operations systems: flight tracking, crew and maintenance apps, and ops messaging.

SankeyAviation

Airport Passenger Flow Sankey

How departing passengers move through an airport: check-in channels, security lanes and on to domestic and international gates.

C4 ArchitectureProFood Delivery & QSR

Cloud Kitchen Operations Platform

A cloud kitchen that runs several virtual brands: orders from aggregators, a kitchen display system, inventory and dispatch.

FlowchartFood Delivery & QSR

Restaurant Onboarding Workflow

How a delivery platform onboards a new restaurant partner: documents, FSSAI licence, menu setup, photos and go-live.

SequenceFood Delivery & QSR

Delivery Rider Assignment Sequence

How a food delivery platform picks a rider for an order: nearby riders, batching, acceptance and live tracking.

SankeyFood Delivery & QSR

Food Delivery Order Economics Sankey

Where the money from one food delivery order goes: restaurant, platform commission, rider pay, discounts and taxes.

NetworkFood Delivery & QSR

Quick Service Restaurant Store Network

The in-store network of a fast food outlet: POS terminals, kiosks, kitchen displays, drive-thru and a secure link to HQ.

State MachineCybersecurity

Vulnerability Management Lifecycle

The life of a vulnerability finding: discovered by a scanner, triaged, assigned, fixed, verified and closed, or accepted as risk.

SequenceCybersecurity

Multi-Factor Authentication Login Sequence

How a login with MFA works: password check, risk evaluation, a push or TOTP challenge and session issue.

C4 ArchitectureProCybersecurity

Security Operations Centre Architecture

A SOC platform: logs and alerts flow into a SIEM, SOAR playbooks automate response, and analysts work cases.

FlowchartCybersecurity

Phishing Email Response Workflow

What the security team does when an employee reports a phishing email: analyse, contain, clean up and learn.

Database ERDCybersecurity

Security Asset and Risk Register Schema

Tables for an asset inventory and risk register: assets, owners, vulnerabilities, risks, controls and exceptions.

State MachineHR & Workforce

Employee Lifecycle

Every stage of an employee's time with a company: offer, onboarding, probation, active, leave, notice and exit.

SequenceHR & Workforce

Monthly Payroll Run Sequence

The monthly payroll process: attendance and leave data, salary calculation, taxes, approval, bank transfer and payslips.

FlowchartHR & Workforce

Performance Review Cycle Workflow

An annual performance review: goals, self-review, manager review, calibration, final rating and pay revision.

DeploymentProHR & Workforce

Biometric Attendance System Deployment

Attendance capture for offices and factories: biometric devices, a mobile geo-attendance app and sync to the HRMS.

MindmapHR & Workforce

Employee Skills Framework Mindmap

A skills framework for a technology company: technical, product, leadership and behavioural skills with levels.

State MachineLegal

Litigation Case Lifecycle

The stages of a civil court case from filing to judgment and appeal, including settlement at any point.

SequenceLegal

Client Intake and Conflict Check Sequence

How a law firm takes on a new client: enquiry, conflict check across all matters, engagement letter and matter opening.

FlowchartLegal

Trademark Filing Workflow

The steps to register a trademark: search, filing, examination, objections, publication, opposition and registration.

DeploymentProLegal

Contract Lifecycle Platform Deployment

A secure cloud deployment for a contract lifecycle management (CLM) platform with AI clause extraction and e-signature.

SankeyLegal

Law Firm Revenue Sankey

How a law firm's billed time turns into collected revenue and where it goes: salaries, overheads and partner profit.

Data FlowNon-profit & NGO

NGO Programme Monitoring Data Flow

How field data from an NGO's programmes flows from mobile surveys to dashboards and donor reports.

SequenceNon-profit & NGO

Donation Tax Receipt Sequence

What happens after an online donation: payment confirmation, 80G receipt generation, donor CRM update and annual filing.

MindmapNon-profit & NGO

NGO Operations Map

The main functions of a mid-size NGO: programmes, fundraising, finance and compliance, people and technology.

FlowchartNon-profit & NGO

CSR Grant Proposal Workflow

How an NGO wins and manages a corporate CSR grant: proposal, due diligence, agreement, tranches and utilisation reports.

C4 ArchitectureProNon-profit & NGO

Volunteer Management Platform

A platform that matches volunteers to NGO opportunities, tracks hours and issues certificates.

State MachineSports & Fitness

Gym Membership Lifecycle

The states of a gym membership: trial, active, frozen, expiring, renewed, lapsed and cancelled.

SequenceSports & Fitness

Fitness Class Booking Sequence

Booking a spot in a group fitness class: availability, waitlist, reminders, QR check-in and no-show handling.

NetworkSports & Fitness

Stadium Network and Operations

The network of a sports stadium: fan Wi-Fi, ticket scanners, broadcast feeds, point-of-sale and security systems.

FlowchartSports & Fitness

Sports Academy Admission Workflow

How a sports academy admits a trainee: trial session, assessment, batch assignment, fees and progress tracking.

C4 ArchitectureProSports & Fitness

Fitness Tracking App Architecture

A fitness app backend: workouts, wearable sync, personalised plans, challenges and subscriptions.

Database ERDGaming

Game Player and Inventory Schema

Tables for an online game: players, characters, items, inventories, currencies, purchases and match history.

FlowchartGaming

Live Ops Game Event Workflow

How a game team runs a limited-time in-game event: design, remote config, staged rollout, monitoring and rewards.

SequenceGaming

Anti-Cheat Detection Sequence

How a game detects and handles cheating: client checks, server-side validation, review and bans.

SankeyGaming

Mobile Game Revenue Sankey

Where a free-to-play mobile game's revenue comes from and where it goes: app stores, marketing, servers, team and profit.

GanttGaming

Game Launch Roadmap

A roadmap for launching a mobile game: prototype, production, soft launch in test markets, global launch and live ops.

SequenceAerospace & Space

Satellite Command Uplink Sequence

How an operator sends a command to a satellite: planning, authorisation, uplink during a pass and telemetry confirmation.

GanttAerospace & Space

Satellite Mission Timeline

A satellite mission from design review to launch and commissioning in orbit.

FlowchartAerospace & Space

Aircraft Engineering Change Workflow

How a change to an aircraft design is proposed, assessed, approved by the airworthiness authority and put into production.

C4 ArchitectureProAerospace & Space

Earth Observation Data Platform

A platform that turns raw satellite images into analysis-ready products and delivers them to customers.

SankeyAerospace & Space

Launch Vehicle Mass Budget Sankey

How the lift-off mass of a two-stage rocket splits into propellant, structure, engines and the payload that reaches orbit.

DeploymentProRobotics

Robot Fleet Cloud Deployment

How a fleet of warehouse robots connects to the cloud: on-site fleet server, edge Kubernetes, telemetry and remote updates.

FlowchartRobotics

Robot Safety Stop Workflow

What a mobile robot does when a person or obstacle enters its safety field: slow down, stop, wait, reroute or call for help.

Data FlowRobotics

Robot Learning Data Pipeline

How data from real robots and simulation is collected, labelled and used to train and deploy new robot models.

Database ERDRobotics

Robot Work Cell Production Schema

Tables for tracking a collaborative robot (cobot) work cell: robots, programs, jobs, cycles, faults and maintenance.

MindmapRobotics

Robotics System Components Mindmap

The building blocks of a mobile robot: perception, localisation, planning, control, hardware and fleet software.

Flowchart3D Rendering & VFX

VFX Shot Production Workflow

The steps a VFX shot goes through from plates to final delivery: matchmove, modelling, animation, FX, lighting and comp.

Network3D Rendering & VFX

Render Farm Network

The network of a VFX studio's render farm: artist workstations, render nodes, high-speed storage and a cloud burst link.

Sequence3D Rendering & VFX

Architectural Visualisation Project Sequence

How an archviz studio turns a client's CAD drawings into photoreal renders and a walkthrough.

Sankey3D Rendering & VFX

VFX Project Budget Sankey

How a VFX project budget splits across departments, render costs, supervision and margin.

C4 ArchitecturePro3D Rendering & VFX

3D Asset Review and Collaboration Platform

A web platform where artists upload 3D assets and supervisors review them in the browser with frame-accurate notes.

Database ERDConstruction

Construction Project Database Schema

Tables for a construction project system: projects, sites, work packages, subcontractors, materials, daily logs and payments.

State MachineConstruction

RFI (Request for Information) Lifecycle

The life of an RFI on a construction project: raised by the contractor, answered by the architect or engineer, and closed.

DeploymentProConstruction

Construction Site Monitoring Deployment

IoT and cameras on a construction site: equipment trackers, concrete sensors, time-lapse cameras and a cloud dashboard.

SankeyConstruction

House Construction Cost Sankey

Where the money goes when building a house: structure, finishing, services, labour, approvals and contingency.

SequenceConstruction

Construction Tender to Contract Award

How a project owner tenders construction work: bid documents, pre-bid meeting, technical and financial evaluation, award.

Database ERDHome Interiors

Interior Design Orders Schema

Tables for an interior design business: customers, projects, rooms, design versions, quotations, orders and installation visits.

SequenceHome Interiors

Site Measurement and Design Sequence

How an interiors company goes from a booked consultation to a signed design: site measurement, 3D design, quote and sign-off.

SankeyHome Interiors

Home Interior Budget Sankey

How a typical 2BHK interior budget splits across the kitchen, wardrobes, living room, ceilings, lighting and other work.

FlowchartHome Interiors

Interior Handover Snag List Workflow

How snags (defects) are found and fixed before handing over a finished home interior project.

MindmapHome Interiors

Home Interior Design Scope Mindmap

The scope of a full home interior project, room by room and trade by trade.

SequenceUrban & City Planning

Online Property Tax Payment Sequence

How a citizen pays property tax to the city online: property lookup, assessment, payment and receipt.

C4 ArchitectureProUrban & City Planning

City 311 Grievance Platform

A city's public grievance platform: complaints from app, web and phone routed to departments with SLAs and escalation.

GanttUrban & City Planning

Metro Rail Project Timeline

A high-level timeline for building an urban metro line: approvals, land, civil works, systems, testing and opening.

DeploymentProUrban & City Planning

City Integrated Command Centre Deployment

The deployment behind a city command centre: traffic cameras, sensors and services feeding a data platform and video wall.

SankeyUrban & City Planning

City Land Use Sankey

How a city's land area is used: residential, commercial, industrial, roads and transport, green spaces and public uses.

C4 ArchitectureProAI & Machine Learning

RAG Chatbot over Company Documents

A chatbot that answers staff questions from company documents: documents are split and indexed in a vector database, and each question pulls the most relevant passages before the language model writes an answer.

SequenceAI & Machine Learning

RAG Question Answering Sequence

What happens when a user asks the document chatbot a question: permission check, embedding, vector search, prompt building and a cited answer.

Data FlowAI & Machine Learning

Document Ingestion for Vector Search

How documents become searchable passages for an AI assistant: extraction, cleaning, chunking, embedding and indexing, with changed files re-processed automatically.

FlowchartAI & Machine Learning

AI Agent Tool-Use Workflow

How an AI agent completes a task by planning, calling tools, checking results and asking a person to approve risky actions before it finishes.

DeploymentProAI & Machine Learning

MLOps Model Training Pipeline

Where each part of an MLOps setup runs: feature store, training jobs on GPU nodes, experiment tracking, model registry and automated deployment to serving.

State MachineAI & Machine Learning

ML Model Lifecycle

The states a machine learning model moves through, from experiment to production to retirement, including rollback when live performance drops.

C4 ArchitectureProAI & Machine Learning

LLM Gateway with Cost and Safety Controls

One gateway that every app in a company uses to reach language models: it applies budgets, rate limits, content filters and caching, and records usage per team.

Database ERDAI & Machine Learning

ML Experiment Tracking Schema

Tables that keep machine learning work reproducible: datasets and their versions, experiments, runs, metrics, and registered models with their deployments.

SequenceAI & Machine Learning

Real-time Model Prediction Sequence

How an app gets a live prediction: features are fetched from an online store, the model scores the request, and the result and inputs are logged for monitoring.

DeploymentProAI & Machine Learning

GPU Inference Cluster Deployment

How a self-hosted language model is deployed for many users: autoscaled GPU pods behind a gateway, with model weights cached close to the GPUs.

MindmapAI & Machine Learning

Generative AI Use Cases in a Company

Where generative AI is used across a typical company, grouped by department, to help plan which projects to start first.

C4 ArchitectureProSystem Design Interview Classics

URL Shortener System Design

The classic interview design for a service like bit.ly: short code generation, fast redirects from a cache, and click analytics processed separately.

SequenceSystem Design Interview Classics

Chat App Message Delivery (WhatsApp-style)

How a one-to-one chat message is delivered in a WhatsApp-style system, with sent, delivered and read ticks, and push notifications when the receiver is offline.

Data FlowSystem Design Interview Classics

Social News Feed (Twitter-style)

How posts reach followers' feeds: fan-out on write for normal users, fan-out on read for celebrities, and a ranked feed built from a cache.

C4 ArchitectureProSystem Design Interview Classics

Ride Matching System (Uber-style)

The core of a ride-hailing app: drivers stream their locations, a geo index finds nearby drivers, and a matching service offers the trip to the best one.

FlowchartSystem Design Interview Classics

API Rate Limiter (Token Bucket)

How a token bucket rate limiter decides whether to let an API request through, using Redis so all servers share the same counts.

DeploymentProSystem Design Interview Classics

Notification Service Design

A notification system that sends email, SMS and push messages at scale: one API, a queue per channel, user preferences, and retries.

Data FlowSystem Design Interview Classics

Search Autocomplete (Typeahead)

How search suggestions appear as you type: a prefix index built offline from past searches, served from memory, and refreshed regularly.

SequenceSystem Design Interview Classics

Movie Ticket Booking (BookMyShow-style)

How seat booking avoids double-selling: seats are locked for a few minutes during payment, and released if payment fails or times out.

C4 ArchitectureProSystem Design Interview Classics

Video Upload and Streaming (YouTube-style)

How uploaded videos become streamable: resumable upload, transcoding into several qualities, storage, and delivery through a CDN with adaptive bitrate.

NetworkSystem Design Interview Classics

Distributed Cache with Consistent Hashing

How a distributed cache spreads keys across nodes with consistent hashing, so adding or removing a node moves only a small share of keys.

State MachineSystem Design Interview Classics

File Sync States (Dropbox-style)

The states a file goes through in a sync client like Dropbox: detected, chunked, uploaded, synced, and conflict handling when two devices edit the same file.

C4 ArchitectureProData Engineering & Analytics

Modern Data Platform Architecture

A typical modern data stack: data is loaded from apps and SaaS tools into a cloud warehouse, modelled with dbt, orchestrated with Airflow and served to BI dashboards.

Data FlowData Engineering & Analytics

Change Data Capture Pipeline

How every insert, update and delete in an operational database is streamed to the data lake and search index in near real time using change data capture.

Database ERDData Engineering & Analytics

Sales Star Schema

A classic star schema for sales analytics: one fact table of order lines surrounded by date, customer, product, store and promotion dimensions.

FlowchartData Engineering & Analytics

Nightly Batch ETL Workflow

The steps of a nightly batch pipeline with data quality gates: extract, validate, transform, load and publish, stopping safely when checks fail.

DeploymentProData Engineering & Analytics

Real-time Streaming Analytics Deployment

Where a real-time analytics stack runs: Kafka for events, Flink for stream processing, a real-time OLAP database and live dashboards.

State MachineData Engineering & Analytics

Data Pipeline Run States

The states of a single pipeline run in an orchestrator like Airflow, including retries, upstream failures and manual reruns.

Data FlowData Engineering & Analytics

Data Lake Zones (Bronze, Silver, Gold)

The medallion pattern for a data lake: raw data lands in bronze, is cleaned in silver, and turned into business-ready tables in gold.

SequenceData Engineering & Analytics

Data Quality Check Sequence

How a pipeline checks data quality before publishing: expectations run against the new data, results are stored, and bad data is quarantined.

SankeyData Engineering & Analytics

Daily Data Volume Flow

Where a company's daily data comes from and where it ends up, measured in gigabytes, to plan storage and processing costs.

MindmapData Engineering & Analytics

Data Governance Areas

The main parts of a data governance programme, from ownership and quality to privacy and access, for teams setting up one.

GanttData Engineering & Analytics

Data Warehouse Migration Plan

A 5-month plan to move reporting from an on-premise warehouse to a cloud warehouse, running both in parallel before switching off the old one.

FlowchartDevOps & SRE

GitOps Deployment Flow

How a code change reaches production with GitOps: CI builds and tests, the image tag is written to a config repo, and Argo CD syncs the cluster to match Git.

C4 ArchitectureProDevOps & SRE

Observability Stack (Metrics, Logs, Traces)

A complete observability setup: OpenTelemetry collects metrics, logs and traces from services, which are stored separately and viewed together in Grafana with alerting.

State MachineDevOps & SRE

Incident Lifecycle

The stages of a production incident from the first alert to the postmortem, with severity escalation along the way.

SequenceDevOps & SRE

Incident Response Sequence

Who does what when production breaks: monitoring pages the on-call engineer, an incident channel is opened, customers are updated and the fix is rolled out.

DeploymentProDevOps & SRE

Blue-Green Deployment

A blue-green setup where a new version is deployed next to the live one and traffic is switched only after it passes checks, allowing instant rollback.

FlowchartDevOps & SRE

Infrastructure as Code Pipeline

How infrastructure changes are made safely with Terraform: plan on pull request, policy checks, approval, apply and drift detection.

C4 ArchitectureProDevOps & SRE

Internal Developer Platform

A self-service platform for developers: a Backstage portal with templates that create repos, pipelines and environments without tickets to the ops team.

SequenceDevOps & SRE

Canary Release Sequence

How a canary release sends a small share of traffic to a new version, compares its error rate with the stable version, and promotes or aborts automatically.

NetworkDevOps & SRE

Multi-Region Active-Active Network

A network layout for running an application in two regions at once, with global load balancing, private links between regions and replicated databases.

SankeyDevOps & SRE

Monthly Cloud Cost Breakdown

Where a company's monthly cloud bill goes, by team and by service type, to spot the biggest savings opportunities.

MindmapDevOps & SRE

SRE Practices

The core practices of site reliability engineering, from service level objectives to toil reduction, as a map for teams starting SRE.

C4 ArchitectureProFintech & Capital Markets

Digital Lending Platform

A digital lending app that takes a loan application from KYC to disbursal in minutes, using credit bureau data, bank statement analysis and e-mandates for repayment.

SequenceFintech & Capital Markets

Account Aggregator Consent Flow

How a lender gets a customer's bank statements through India's Account Aggregator network: consent request, approval in the AA app, and encrypted data sharing.

FlowchartFintech & Capital Markets

Buy Now Pay Later Checkout

How a Buy Now Pay Later option decides at checkout whether to approve a shopper and splits the purchase into instalments.

State MachineFintech & Capital Markets

Stock Order Lifecycle

The states of a stock market order in a broking app, from placement through exchange matching to partial and full fills.

DeploymentProFintech & Capital Markets

Stock Broking Platform

Where a stock broking platform runs: low-latency order systems co-located near the exchange, and customer apps and back office in the cloud.

Database ERDFintech & Capital Markets

Loan Management Database Schema

Tables for a loan book: borrowers, loan products, loans, repayment schedules, payments and collection actions.

SequenceFintech & Capital Markets

Mutual Fund SIP Purchase Sequence

How a monthly SIP in a mutual fund works behind an investment app: mandate debit, order to the exchange platform, NAV allotment and units credited.

Data FlowFintech & Capital Markets

Payment Fraud Screening

How every payment is screened for fraud in real time using device data, velocity counters, rules and a model, with doubtful cases sent for review.

C4 ArchitectureProFintech & Capital Markets

Neobank Architecture

A digital-only bank built on top of a partner bank: the app, onboarding, accounts ledger, cards and payments services, connected to the partner's core banking.

SankeyFintech & Capital Markets

Payments Fintech Revenue and Costs

How the fees a payments company earns are split between network costs, bank partners and its own margin, per ₹100 of fees.

FlowchartFintech & Capital Markets

Video KYC Onboarding

How a fintech app onboards a customer with video KYC: document checks, a live video call with liveness detection, and an approval decision.

C4 ArchitectureProBlockchain & Web3

Crypto Exchange Architecture

The main parts of a centralised crypto exchange: a matching engine, wallets split between hot and cold storage, deposits and withdrawals, and compliance checks.

SequenceBlockchain & Web3

Crypto Withdrawal Sequence

How an exchange processes a crypto withdrawal safely: balance hold, 2FA, risk and address screening, signing, broadcast and confirmations.

C4 ArchitectureProBlockchain & Web3

NFT Marketplace

How an NFT marketplace works: listings signed off-chain, metadata on IPFS, and sales settled by a marketplace smart contract.

FlowchartBlockchain & Web3

Smart Contract Upgrade Process

How a team safely upgrades a smart contract behind a proxy: audit, testnet rehearsal, multi-signature approval and a timelock before the change goes live.

State MachineBlockchain & Web3

Blockchain Transaction States

The states a blockchain transaction goes through from signing to final confirmation, including replacement and dropped transactions.

NetworkBlockchain & Web3

Hot and Cold Wallet Custody

How a custodian separates internet-connected hot wallets from offline cold storage, with signing hardware and an air-gapped transfer process.

DeploymentProBlockchain & Web3

Web3 dApp Deployment

Where a decentralised app's parts run: frontend on IPFS, contracts on a layer-2 chain, and supporting services like RPC providers and an indexer.

SequenceBlockchain & Web3

DeFi Lending and Liquidation

How a DeFi lending protocol works: deposit collateral, borrow, and what happens when the collateral value falls and a liquidator steps in.

Database ERDBlockchain & Web3

Crypto Wallet and Holdings Schema

Tables for a crypto portfolio app: users, wallets on different chains, tokens, balances and transaction history.

FlowchartBlockchain & Web3

DAO Governance Proposal Flow

How a DAO makes a decision: forum discussion, an on-chain proposal, token voting, quorum, a timelock and execution.

MindmapBlockchain & Web3

Web3 Building Blocks

The main building blocks of Web3 applications, for teams deciding what their product needs.

C4 ArchitectureProMarketing, CRM & Support

Customer Data Platform

A customer data platform that joins a customer's activity from website, app, store and support into one profile, and sends audiences to marketing tools.

State MachineMarketing, CRM & Support

Helpdesk Ticket Lifecycle

The states of a customer support ticket, from creation through assignment, waiting on the customer, resolution and reopening.

FlowchartMarketing, CRM & Support

Contact Centre Call Routing

How an incoming support call is routed: caller recognition, IVR menu, self-service options and routing to the right skilled agent queue.

SequenceMarketing, CRM & Support

Email Campaign Send Sequence

How a marketing email campaign is sent: audience built, consent checked, emails personalised and sent in batches, and opens and clicks tracked.

Database ERDMarketing, CRM & Support

CRM Sales Pipeline Schema

Tables for a B2B sales CRM: accounts, contacts, leads, opportunities moving through stages, activities and quotes.

SankeyMarketing, CRM & Support

Marketing Funnel

How visitors flow from marketing channels to sign-ups, trials and paying customers in a month, to see which channel brings buyers, not just traffic.

SequenceMarketing, CRM & Support

WhatsApp Support Bot with Agent Handover

How a WhatsApp support bot answers common questions and hands the chat to a human agent, with the full conversation, when it can't help.

DeploymentProMarketing, CRM & Support

Marketing Automation Platform Deployment

Where a marketing automation platform runs: tracking and APIs at the edge, journey workers, a message queue and channel providers.

Data FlowMarketing, CRM & Support

Customer Feedback Analytics

How feedback from surveys, reviews, tickets and calls is collected, analysed for sentiment and topics, and turned into a weekly report for product teams.

MindmapMarketing, CRM & Support

Customer Support Channels and Tools

The channels and tools of a modern support team, from self-service to live agents to quality measurement.

C4 ArchitectureProMarketing, CRM & Support

Loyalty Programme Platform

A retail loyalty programme: points earned on every purchase in store or online, tiers, rewards redemption and partner offers.

C4 ArchitectureProPublic Safety & Emergency

Emergency 112 Dispatch System

An integrated emergency response system like India's 112: calls, SMS and panic-app alerts reach one centre, which dispatches the nearest police, fire or ambulance unit.

SequencePublic Safety & Emergency

Emergency Call to Dispatch Sequence

What happens in the minutes after someone dials 112: call answered, location fixed, incident created, nearest unit dispatched and the caller updated.

State MachinePublic Safety & Emergency

Emergency Incident Lifecycle

The states of an emergency incident in a dispatch system, from first call to closure, including duplicate calls about the same event.

Data FlowPublic Safety & Emergency

Disaster Early Warning Alerts

How warnings for cyclones, floods and earthquakes reach people: sensor and forecast data, a decision by the authority, and cell broadcast, SMS and sirens to the affected area.

FlowchartPublic Safety & Emergency

Online Police Complaint Workflow

How an online police complaint is handled: registration, assignment to the right police station, investigation and updates to the complainant.

NetworkPublic Safety & Emergency

Fire and Rescue Communication Network

How fire stations, the control room and fire engines stay connected, with radio as the main link and mobile data as a backup.

DeploymentProPublic Safety & Emergency

City CCTV Command Centre

Where a city surveillance system runs: cameras at junctions, local recorders, a central video management system and analytics that raise alerts in the command centre.

Database ERDPublic Safety & Emergency

Missing Persons Case Database

Tables for tracking missing person cases: reports, persons, sightings, matched unidentified persons and case updates.

SequencePublic Safety & Emergency

Flood Evacuation Coordination

How a district coordinates evacuation when a river crosses the danger mark: alert, shelter allocation, transport and headcount at relief camps.

ChartPublic Safety & Emergency

Emergency Response Performance

Average emergency response time by city zone, the key measure for where to add vehicles or stations.

MindmapPublic Safety & Emergency

Disaster Management Cycle

The phases of disaster management and the systems that support each one, for government and NGO planning.

C4 ArchitectureProRailways & Public Transport

Train Ticket Reservation System

A railway reservation system in the style of IRCTC: seat inventory per train and class, waitlists, Tatkal quota, payments and e-tickets.

State MachineRailways & Public Transport

Train Ticket (PNR) Status

The states of a train ticket from booking to journey, including RAC and waitlist confirmation and cancellation.

SequenceRailways & Public Transport

Metro Smart Card Fare Collection

How a metro fare is charged with a smart card or bank card: tap in at the entry gate, tap out at the exit, fare by distance and balance update.

Data FlowRailways & Public Transport

Live Bus Tracking and Arrival Times

How a city bus app shows live bus positions and arrival times: GPS devices on buses, a prediction model and updates to apps and stop displays.

NetworkRailways & Public Transport

Railway Signalling and Train Control Network

How a modern railway signalling network is connected: interlocking at stations, track circuits, train control radio and the central traffic control centre.

C4 ArchitectureProRailways & Public Transport

Multimodal Journey Planner

A journey planner that combines metro, bus, suburban train and last-mile options into one trip plan with a single ticket.

Database ERDRailways & Public Transport

Train Operations Database Schema

Tables for train operations: trains, routes, stations, scheduled stops, coaches and daily running with actual times.

GanttRailways & Public Transport

Metro Line Construction Timeline

A simplified 4-year plan for building a new metro line, from approvals and land acquisition to civil works, systems and commercial opening.

FlowchartRailways & Public Transport

Train Delay Communication Workflow

How a railway handles a delay: detection from running data, decision on re-platforming or connections, and passenger notifications by app, SMS and station displays.

SankeyRailways & Public Transport

Daily Ridership by Mode

How a city's daily public transport trips split across modes and transfers, to see where integration matters most.

DeploymentProRailways & Public Transport

Station Operations Deployment

Where station systems run for a metro line: station equipment rooms, a line operations control centre and a disaster recovery site.

C4 ArchitectureProMaritime, Ports & Shipping

Port Community System

A port community system that connects shipping lines, terminals, customs, freight forwarders and truckers on one platform, so documents are shared once instead of emailed many times.

SequenceMaritime, Ports & Shipping

Import Container Clearance Sequence

The journey of an import container from unloading to leaving the port: discharge, customs filing, duty payment, delivery order and gate out.

State MachineMaritime, Ports & Shipping

Shipping Container States

The states a shipping container goes through in an export journey, from empty pick-up to delivery at the destination.

Data FlowMaritime, Ports & Shipping

Vessel Tracking with AIS

How ships are tracked worldwide: AIS signals picked up by coastal stations and satellites, cleaned, matched to voyages and used for arrival predictions.

DeploymentProMaritime, Ports & Shipping

Container Terminal Operating System

Where a container terminal's systems run: the terminal operating system in the data centre, equipment control on cranes and yard vehicles, and gates with automation.

Database ERDMaritime, Ports & Shipping

Ocean Freight Booking Schema

Tables for an ocean freight booking platform: shippers, bookings, containers, voyages, bills of lading and tracking events.

FlowchartMaritime, Ports & Shipping

Vessel Arrival and Berthing

How a port handles an arriving ship: pre-arrival notice, berth allocation, pilot boarding, tug assistance and berthing.

SankeyMaritime, Ports & Shipping

Port Cargo Throughput

Yearly cargo handled by a port, by cargo type and by where it goes next, in million tonnes, for capacity planning.

NetworkMaritime, Ports & Shipping

Ship-to-Shore Communication Network

How a ship stays connected: satellite and 4G links, onboard networks separated for navigation, crew and operations, and the fleet operations centre ashore.

C4 ArchitectureProMaritime, Ports & Shipping

Digital Shipping Line Platform

A shipping line's digital platform where customers get instant quotes, book containers, submit shipping instructions and track shipments.

MindmapMaritime, Ports & Shipping

Digital Maritime and Port Operations

The main areas of digital systems in maritime and ports, for planning a port or shipping digitalisation programme.

C4 ArchitectureProEnvironment, Climate & Water

Carbon Emissions Accounting Platform

A platform that calculates a company's greenhouse gas emissions from energy bills, fuel use, travel and suppliers, and produces reports for disclosures like BRSR.

SankeyEnvironment, Climate & Water

Company Emissions by Scope

Where a manufacturing company's yearly emissions come from, in tonnes of CO2 equivalent, split into Scope 1, 2 and 3 and their main sources.

Data FlowEnvironment, Climate & Water

City Air Quality Monitoring

How a city measures and publishes air quality: reference stations and low-cost sensors, calibration, AQI calculation and public alerts.

NetworkEnvironment, Climate & Water

Smart Water Distribution Network

A city water network with sensors and smart meters: treatment plant, reservoirs, pumping stations, district metered areas and a SCADA control centre.

FlowchartEnvironment, Climate & Water

Water Leak Detection Workflow

How a water utility finds and fixes leaks: night flow analysis per district, acoustic surveys to pinpoint the leak, repair and verification.

SequenceEnvironment, Climate & Water

Recycling Pickup and Credit Sequence

How a recycling app works: a household books a pickup, the collector weighs and pays for the waste, and the recycler reports what was processed.

Database ERDEnvironment, Climate & Water

ESG Reporting Data Schema

Tables for collecting ESG data across sites: reporting periods, metrics like energy, water and waste, values per site and evidence documents.

State MachineEnvironment, Climate & Water

Rooftop Solar Installation Lifecycle

The stages of a rooftop solar project for a home, from enquiry and site survey through subsidy approval, installation and net-metering.

DeploymentProEnvironment, Climate & Water

Climate Risk Analytics Deployment

Where a climate risk analytics service runs: climate datasets, geospatial processing on a compute cluster, and an API that scores assets for flood and heat risk.

GanttEnvironment, Climate & Water

Tree Plantation Drive Plan

A plan for a city tree plantation drive timed around the monsoon: site selection, sapling procurement, volunteer planting and survival monitoring.

MindmapEnvironment, Climate & Water

Corporate Climate Action Areas

The main levers a company has for climate action, from measuring emissions to clean energy, supply chain and offsets.

C4 ArchitectureProReligious & Spiritual Organisations

Temple Management Platform

A digital platform for a large temple trust: darshan and seva bookings, online donations with tax receipts, prasad orders, accommodation and crowd information.

SequenceReligious & Spiritual Organisations

Darshan Slot Booking Sequence

How a devotee books a special darshan slot online: choosing a date, ID verification, holding the slot during payment and getting a QR ticket for entry.

FlowchartReligious & Spiritual Organisations

Online Donation with 80G Receipt

How an online donation to a religious trust is processed, from choosing a cause to issuing an 80G tax receipt and filing donor details with the tax department.

DeploymentProReligious & Spiritual Organisations

Festival Crowd Management

The systems used to manage crowds during a big festival or yatra: cameras, turnstiles and sensors in the field, a command centre, and alerts to police and volunteers.

Database ERDReligious & Spiritual Organisations

Trust Donor and Seva Database

Tables for a religious trust: devotees, donations to causes, receipts, seva bookings and volunteer shifts.

State MachineReligious & Spiritual Organisations

Prasad Order by Post

The states of a prasad order sent by post to a devotee, from payment to delivery, including returns for wrong addresses.

FlowchartReligious & Spiritual Organisations

Community Kitchen (Annadanam / Langar) Planning

How a community kitchen plans daily meals: expected footfall, ingredient stock, donations in kind, cooking batches and leftovers going to shelters.

SankeyReligious & Spiritual Organisations

Temple Trust Income and Spending

How a temple trust's yearly income from offerings, sevas and donations is spent on rituals, community service, maintenance and reserves, in lakhs of rupees.

Data FlowReligious & Spiritual Organisations

Live Streaming of Rituals

How daily rituals and festival ceremonies are streamed live to devotees worldwide, with recordings kept for on-demand viewing.

SequenceReligious & Spiritual Organisations

Pilgrimage Yatra Registration

How pilgrims register for a regulated yatra: online registration with a health certificate, slot allocation, RFID card issue and tracking at checkpoints.

MindmapReligious & Spiritual Organisations

Digital Services for Religious Organisations

The digital services a temple, gurudwara, church, mosque or spiritual trust can offer, for planning which to build first.

C4 ArchitectureProEvents, Ticketing & Creators

Concert Ticketing Platform

A ticketing platform built for big on-sales: a virtual waiting room, seat holds, anti-bot checks, payments and mobile tickets with rotating QR codes.

SequenceEvents, Ticketing & Creators

Event Entry Check-in Sequence

How attendees get into an event quickly: QR scan at the gate, validity check that works even if the internet drops, and a live attendance count.

C4 ArchitectureProEvents, Ticketing & Creators

Creator Membership Platform

A platform where creators sell monthly memberships with exclusive posts, videos and community chat, and get paid out monthly.

FlowchartEvents, Ticketing & Creators

Social Content Moderation

How user posts on a social or creator platform are moderated: automatic checks, human review of doubtful content, and appeals.

Database ERDEvents, Ticketing & Creators

Event Management Database Schema

Tables for an event platform: organisers, events, venues, ticket types, orders, tickets and check-ins.

State MachineEvents, Ticketing & Creators

Ticket Order States

The states of a ticket order, from seat hold through payment to use at the event, including refunds when an event is cancelled.

SankeyEvents, Ticketing & Creators

Creator Monthly Revenue Mix

Where a mid-sized creator's monthly income comes from and where it goes, in thousands of rupees, to plan a sustainable creator business.

Data FlowEvents, Ticketing & Creators

Hybrid Event Streaming

How a conference is streamed to online attendees with live chat, Q&A and recordings, while in-person attendees use the same event app.

GanttEvents, Ticketing & Creators

Conference Planning Timeline

A 6-month plan to run a 1,000-person tech conference, from venue booking and call for speakers to ticket sales and event day.

MindmapEvents, Ticketing & Creators

Creator Economy Toolkit

The tools and income streams of a professional content creator, as a map for creators and for startups building for them.

DeploymentProEvents, Ticketing & Creators

High-demand Ticket Sale Deployment

Where a ticketing system runs to survive a big on-sale: waiting room at the CDN edge, autoscaled services, and databases sized for the spike.

C4 ArchitectureProMining, Metals & Chemicals

Mine Fleet Management System

A fleet management system for an open-pit mine: dump trucks and shovels report position and payload, a dispatch engine assigns loads, and a control room watches production live.

State MachineMining, Metals & Chemicals

Haul Truck Cycle

The states of a mining haul truck in each load-and-dump cycle, used by dispatch systems to measure productivity and waiting time.

NetworkMining, Metals & Chemicals

Underground Mine Communication Network

How an underground mine keeps people connected and safe: leaky feeder radio, Wi-Fi, gas sensors and personnel tracking tags, linked to the surface control room.

SankeyMining, Metals & Chemicals

Ore to Metal Material Flow

How mined ore becomes finished metal in an iron and steel chain, in thousand tonnes per month, showing where material is lost.

DeploymentProMining, Metals & Chemicals

Smelter Process Control Deployment

Where the control systems of a metal smelter run: field instruments, PLCs and a DCS in the plant, a historian, and a separate business network behind a demilitarised zone.

Database ERDMining, Metals & Chemicals

Chemical Batch Traceability

Tables that trace a chemical product batch back to its raw material lots, process steps, quality tests and customer shipments, for recalls and audits.

FlowchartMining, Metals & Chemicals

Mine Blast Planning and Safety

How a mine plans and carries out a blast safely: drill pattern design, explosive loading, area clearance, the blast, and post-blast checks.

SequenceMining, Metals & Chemicals

Mineral Dispatch and Royalty Sequence

How a truckload of mined mineral leaves the mine legally: weighbridge, e-permit (transit pass) generation, royalty payment and checks at state check-posts.

Data FlowMining, Metals & Chemicals

Predictive Maintenance for Heavy Equipment

How sensor data from crushers, conveyors and mills predicts failures before they happen, turning into maintenance work orders.

GanttMining, Metals & Chemicals

Mine Closure and Reclamation Plan

A multi-year plan for closing a mine responsibly: final production, decommissioning, landform shaping, revegetation and monitoring before handover.

MindmapMining, Metals & Chemicals

Digital Mining Technologies

The main digital technologies used in modern mining, from exploration to safety and sustainability.

SwimlaneBusiness Analysis & Process

Personal Loan Approval Swimlane

Who does what when a bank approves a personal loan: the customer, the loan officer, the credit team and operations, with the rework loop for missing documents.

SwimlaneBusiness Analysis & Process

Procure-to-Pay (P2P) Swimlane

The purchase cycle from an employee's request to paying the vendor, across the requester, the manager, procurement, the vendor and accounts payable.

SwimlaneBusiness Analysis & Process

Employee Onboarding Swimlane

How a new joiner is onboarded across HR, the hiring manager, IT and the employee, from signed offer to a productive first week.

SwimlaneBusiness Analysis & Process

Motor Insurance Claim Swimlane

A car insurance claim from accident to settlement, across the policyholder, the insurer's claims desk, the surveyor and the garage.

SwimlaneBusiness Analysis & Process

Order-to-Cash (O2C) Swimlane

From a customer's order to cash in the bank, across sales, credit control, the warehouse, logistics and finance.

SwimlaneBusiness Analysis & Process

IT Incident Management Swimlane

An ITIL-style incident flow across the user, the service desk, the support team and the problem manager, with escalation for major incidents.

SwimlaneBusiness Analysis & Process

Hospital Admission and Discharge Swimlane

A planned in-patient stay from admission to discharge across the patient, the front desk, the doctor, the nurse and billing, including insurance pre-authorisation.

SwimlaneBusiness Analysis & Process

E-commerce Return and Refund Swimlane

A product return from request to refund across the customer, customer support, the courier, the warehouse and finance.

SwimlaneBusiness Analysis & Process

Software Change Request Swimlane

How a change to a production system is requested, assessed, approved by the change board, built, tested and released.

SwimlaneBusiness Analysis & Process

Vendor Onboarding with KYC Swimlane

Adding a new supplier: the vendor, procurement, compliance (KYC and GST checks) and finance, from registration to an active vendor code.

Journey MapBusiness Analysis & Process

Bank Account Opening Journey

A customer opening a savings account online, from comparing banks to the first transaction, with the video KYC step as the main pain point.

Journey MapBusiness Analysis & Process

Online Grocery Order Journey

A shopper ordering groceries on a quick-commerce app, from search to unpacking, showing where substitutions and late slots hurt satisfaction.

Journey MapBusiness Analysis & Process

Patient Clinic Visit Journey

A patient's visit to a multi-speciality clinic, from booking to follow-up, highlighting long waits and paperwork as the pain points.

Journey MapBusiness Analysis & Process

College Admission Journey

A student applying to college, from shortlisting to the first day, with document verification and fee payment as the friction points.

Journey MapBusiness Analysis & Process

SaaS Free Trial Onboarding Journey

A new user's first two weeks on a B2B SaaS free trial, from sign-up to paying, to find where trial users drop off.

Journey MapBusiness Analysis & Process

Insurance Claim Customer Journey

A policyholder's experience of a health insurance claim, from hospital admission to reimbursement, showing where uncertainty and waiting hurt.

Journey MapBusiness Analysis & Process

Food Delivery Order Journey

A customer ordering dinner on a food delivery app, from choosing a restaurant to eating, showing how delays and cold food affect the rating.

Journey MapBusiness Analysis & Process

Domestic Flight Travel Journey

A traveller's day flying domestically, from booking to reaching the destination, with security queues and baggage wait as low points.

Journey MapBusiness Analysis & Process

New Hire Experience Journey

What joining a company feels like for a new employee in the first 30 days, to improve onboarding from the employee's side.

Journey MapBusiness Analysis & Process

Broadband Installation Journey

A home customer getting a new broadband connection, from choosing a plan to stable internet, with the technician visit as the key moment.

PrioritisationBusiness Analysis & Process

Mobile Banking Backlog Prioritisation

A mobile banking app backlog placed on an impact-vs-effort grid, separating quick wins like UPI autopay from big bets like loan pre-approval.

PrioritisationBusiness Analysis & Process

E-commerce Conversion Ideas Prioritisation

Ideas to raise an online store's conversion rate, ranked by expected impact and effort, from one-page checkout to a loyalty programme.

PrioritisationBusiness Analysis & Process

HR Process Improvement Prioritisation

HR improvement initiatives ranked by impact on employees and effort to deliver, from digital onboarding forms to a new HRMS.

PrioritisationBusiness Analysis & Process

Hospital Digital Initiatives Prioritisation

Digital projects for a hospital ranked by patient impact and effort, from online appointment booking to a full EHR migration.

PrioritisationBusiness Analysis & Process

SaaS Feature Requests Prioritisation

Customer feature requests for a B2B SaaS product ranked by impact and effort, to decide what goes into the next release.

Use CaseStudent Projects (College Reports)

Library Management System Use Case Diagram

Who uses a college library system and what each of them can do: members, the librarian and the system administrator.

Database ERDStudent Projects (College Reports)

Library Management System ER Diagram

The database of a library system: books and their copies, authors, members, loans, reservations and fines, with keys and cardinality.

Data FlowStudent Projects (College Reports)

Library Management System Data Flow Diagram (Level 1)

How data moves through a library system: members and the librarian, the main processes, and the data stores they read and write.

Class UMLStudent Projects (College Reports)

Library Management System Class Diagram

The main classes of a library system with attributes, methods and UML relationships.

SequenceStudent Projects (College Reports)

Library Management System Sequence Diagram (Issue a Book)

The steps when a member borrows a book: checks, loan record and the copy status update.

Use CaseStudent Projects (College Reports)

Online Examination System Use Case Diagram

What students, examiners and the administrator do in an online examination system.

Database ERDStudent Projects (College Reports)

Online Examination System ER Diagram

Database design for online exams: courses, exams, questions and options, attempts, answers and results.

Data FlowStudent Projects (College Reports)

Online Examination System Data Flow Diagram (Level 1)

Data flows in an online exam system from question setting to published results.

Class UMLStudent Projects (College Reports)

Online Examination System Class Diagram

Classes for an online exam system, with question types by inheritance and grading logic.

SequenceStudent Projects (College Reports)

Online Examination System Sequence Diagram (Take an Exam)

A student taking an online exam: start, auto-save, submit and grading.

Use CaseStudent Projects (College Reports)

Hotel Room Booking System Use Case Diagram

Guests, front desk staff and the hotel manager in an online room booking system, with the payment gateway as an outside actor.

Database ERDStudent Projects (College Reports)

Hotel Room Booking System ER Diagram

Database for hotel bookings: room types, rooms, guests, bookings, payments and stays.

Data FlowStudent Projects (College Reports)

Hotel Room Booking System Data Flow Diagram (Level 1)

How booking data flows between guests, the payment gateway, staff and the hotel's data stores.

Class UMLStudent Projects (College Reports)

Hotel Room Booking System Class Diagram

Main classes of a hotel booking system, including room types and a payment interface.

SequenceStudent Projects (College Reports)

Hotel Room Booking System Sequence Diagram (Book a Room)

Booking a hotel room online, from the availability search to the confirmation email.

Use CaseStudent Projects (College Reports)

Student Result Management System Use Case Diagram

Students, teachers, the exam cell and parents in a college result and attendance system.

Database ERDStudent Projects (College Reports)

Student Result Management System ER Diagram

Database for marks, attendance and results: students, subjects, semesters, marks and attendance records.

Data FlowStudent Projects (College Reports)

Student Result Management System Data Flow Diagram (Level 1)

Marks and attendance flowing from teachers to published results for students and parents.

Class UMLStudent Projects (College Reports)

Student Result Management System Class Diagram

Classes for results and attendance, with a grading policy that can change.

SequenceStudent Projects (College Reports)

Student Result Management System Sequence Diagram (Publish Results)

From marks entry to students seeing results: validation, grade calculation and exam cell approval.

Use CaseStudent Projects (College Reports)

Online Shopping System Use Case Diagram

Customers, sellers, the admin and outside services in an online shopping website.

Database ERDStudent Projects (College Reports)

Online Shopping System ER Diagram

The core e-commerce schema: customers, addresses, products, categories, carts, orders, order items, payments and reviews.

Data FlowStudent Projects (College Reports)

Online Shopping System Data Flow Diagram (Level 1)

Order data flowing between the customer, seller, payment gateway, courier and the shop's data stores.

Class UMLStudent Projects (College Reports)

Online Shopping System Class Diagram

Classes for an online shop: customer, cart, order, payment strategies and order states.

SequenceStudent Projects (College Reports)

Online Shopping System Sequence Diagram (Place an Order)

Checkout on a shopping website: stock check, payment and order confirmation.

FlowchartDevOps & SRE

Incident Response Flow

From the first alert to the postmortem: triage by severity, assign an incident commander, mitigate, communicate and learn.

SequenceDevOps & SRE

On-call Escalation

How a page moves from the monitoring system to the primary on-call, then to the secondary and the engineering manager when nobody answers.

FlowchartDevOps & SRE

Database Failover Runbook

Step-by-step runbook for failing over from a broken primary database to a replica, with checks before and after.

FlowchartDevOps & SRE

Deployment Rollback Runbook

What to do when a release goes bad: decide quickly between a feature-flag switch-off, a rollback and a hotfix.

FlowchartDevOps & SRE

Disk Full Alert Runbook

Runbook for a disk-usage alert on a server or volume: find what is growing, free space safely, then stop it happening again.

FlowchartDevOps & SRE

TLS Certificate Expiry Runbook

Renew a TLS certificate before it expires, or recover quickly when it already has.

FlowchartResearch & Academia

PRISMA 2020 Flow Diagram

The standard flow diagram for a systematic review: records identified, screened, assessed for eligibility and included. Replace each n with your own counts.

FlowchartResearch & Academia

CONSORT Participant Flow Diagram

The CONSORT flow diagram for a randomised trial: enrolment, allocation to two arms, follow-up and analysis, with the numbers lost at each stage.

FlowchartResearch & Academia

Randomised Controlled Trial Design

Study-design figure for a randomised controlled trial: population, randomisation, two arms, measurements and outcomes.

FlowchartResearch & Academia

Cohort Study Design

Design figure for a prospective cohort study: exposed and unexposed groups followed over time to compare outcomes.

FlowchartResearch & Academia

Conceptual Framework (Research Model)

A conceptual framework with independent, mediating, moderating and dependent variables, plus control variables. Rename the boxes for your own study.

FlowchartResearch & Academia

Machine Learning Experiment Pipeline

The experiment pipeline figure for a machine-learning paper: data, preprocessing, splits, model training, evaluation, ablation and statistical testing.

FlowchartResearch & Academia

Qualitative Thematic Analysis Process

The six steps of thematic analysis (Braun and Clarke) as a process figure, from familiarisation to the written report.

GanttResearch & Academia

Thesis Research Timeline

A three-year PhD or two-year research-project timeline from literature review to thesis submission. Move the bars to match your supervisor's plan.