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πŸ“‹ Business Analysis & Process Β· Swimlane

Software Change Request Swimlane

How a change to a production system is requested, assessed, approved by the change board, built, tested and released.

More Business Analysis & Process templates

Drawing diagram…

What this diagram shows

  • Business analyst impact assessment
  • Change Advisory Board approval gate
  • Test failure loops back to development

Prompt used

Swimlane map of a software change request: a business user raises a change request, the business analyst writes requirements and an impact assessment, the change advisory board approves or rejects it, developers build it, QA tests it and sends defects back to development, and the release manager deploys it to production.

Mermaid code
flowchart LR
  subgraph Biz["πŸ‘€ Business User"]
    direction LR
    S(["Start"]) --> A1["Raise change request"]
    E(["Change live"])
    X(["Change rejected"])
  end
  subgraph BA["πŸ“‹ Business Analyst"]
    direction LR
    B1["Write requirements"] --> B2["Assess impact"]
  end
  subgraph CAB["πŸ›οΈ Change Advisory Board"]
    direction LR
    C1{"Approve change?"}
  end
  subgraph Dev["πŸ’» Development"]
    direction LR
    D1["Build change"]
  end
  subgraph QA["πŸ§ͺ QA"]
    direction LR
    F1{"Tests pass?"}
  end
  subgraph Rel["πŸš€ Release Manager"]
    direction LR
    G1["Deploy to production"]
  end
  A1 --> B1
  B2 --> C1
  C1 -->|No| X
  C1 -->|Yes| D1
  D1 --> F1
  F1 -->|No| D1
  F1 -->|Yes| G1
  G1 --> E

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