📶 Telecom · Flowchart
Mobile Connection eKYC Onboarding
How a new mobile connection is activated with digital KYC: identity verification, live photo, SIM allocation and activation.
Drawing diagram…
What this diagram shows
- Identity is verified with Aadhaar-based eKYC or digital KYC
- A live photo is captured at the point of sale
- Tele-verification completes activation
Prompt used
Mobile connection onboarding flowchart: the customer chooses prepaid or postpaid at a retailer or doorstep, identity is verified by Aadhaar eKYC with biometric or OTP (or digital KYC with ID photo), a live photo is captured and matched, a SIM is allocated and linked to the number, the order is provisioned on the network, the customer completes tele-verification by calling a verification number, and the SIM is activated with a welcome SMS.
Mermaid code
flowchart TD
A[Choose prepaid or postpaid] --> B{KYC method}
B -->|Aadhaar eKYC| C[Biometric or OTP authentication]
B -->|Digital KYC| D[Photo of ID document]
C --> E[Capture live photo]
D --> E
E --> F{Face match OK?}
F -->|No| G[Retry or reject]
F -->|Yes| H[Allocate SIM and number]
H --> I[Provision on network]
I --> J[Tele-verification call]
J -->|Confirmed| K[SIM active, welcome SMS]
J -->|Not confirmed in 24h| L[Order cancelled]Related templates
5G Core Network Topology
A simplified 5G standalone network: phones and radio sites, the 5G core network functions, and the connection out to the internet.
SIM Activation Lifecycle
The states a mobile SIM goes through, from stock in the warehouse to active service, suspension, porting out and deactivation.
Telecom OSS/BSS Architecture
The IT stack of a mobile operator: business support systems (CRM, billing, orders) and operations support systems (inventory, provisioning, assurance).
Mobile Number Portability
How a subscriber moves their number to another operator: porting code, request through the clearing house, donor approval and cutover.
Prepaid Recharge Sequence
What happens when a customer recharges a prepaid mobile: plan selection, payment, balance update in the charging system and confirmation.
Telecom Billing and Rating Pipeline
How network usage becomes a customer bill: call detail records, mediation, rating against the plan, billing and invoicing.