📶 Telecom · State Machine
SIM Activation Lifecycle
The states a mobile SIM goes through, from stock in the warehouse to active service, suspension, porting out and deactivation.
Drawing diagram…
What this diagram shows
- Activation requires completed e-KYC
- Unpaid bills suspend service before disconnection
- Number porting moves the SIM to Ported Out
Prompt used
State machine for a telecom SIM: In Stock, Allocated to a retailer, Sold, KYC Pending, KYC Verified, Active. An active SIM can be Suspended for non-payment or a lost-SIM report and reactivated, Ported Out to another operator, or Deactivated after 90 days of suspension.
Mermaid code
stateDiagram-v2 [*] --> InStock InStock --> Allocated: Sent to retailer Allocated --> Sold: Customer buys Sold --> KycPending KycPending --> KycVerified: e-KYC passed KycPending --> Rejected: KYC failed KycVerified --> Active: Number provisioned Active --> Suspended: Unpaid bill or lost SIM Suspended --> Active: Paid or SIM replaced Suspended --> Deactivated: 90 days suspended Active --> PortedOut: Moves to another operator Active --> Deactivated: Customer closes Deactivated --> [*] PortedOut --> [*] Rejected --> [*]
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