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📶 Telecom · Data Flow

Telecom Billing and Rating Pipeline

How network usage becomes a customer bill: call detail records, mediation, rating against the plan, billing and invoicing.

More Telecom templates

Drawing diagram…

What this diagram shows

  • Mediation cleans and de-duplicates raw usage records
  • Rating prices each record against the customer's plan
  • Bills are generated per billing cycle with taxes

Prompt used

Data flow for telecom billing: network elements (switches, packet core, SMSC) produce CDRs, mediation collects, validates, de-duplicates and normalises them, the rating engine prices each record using the customer's plan from the product catalog and applies allowances, rated records accumulate in the billing system, which at cycle end applies discounts and taxes (GST), produces invoices and posts them to the customer's account and the general ledger; disputes feed back as adjustments.

Mermaid code
flowchart LR
  NE[Network: switches, packet core, SMSC] -->|Raw CDRs| MED[Mediation]
  MED -->|Clean, de-duplicated usage| RAT[Rating Engine]
  PC[(Product Catalog - plans)] -->|Tariffs and allowances| RAT
  RAT -->|Rated usage| BIL[Billing]
  BIL -->|Discounts and GST at cycle end| INV[Invoices]
  INV --> CUS[Customer Accounts]
  INV --> GL[General Ledger]
  CUS -->|Disputes| ADJ[Adjustments]
  ADJ --> BIL

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