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📶 Telecom · Sequence

Mobile Number Portability

How a subscriber moves their number to another operator: porting code, request through the clearing house, donor approval and cutover.

More Telecom templates

Drawing diagram…

What this diagram shows

  • Subscriber gets a unique porting code by SMS
  • The clearing house coordinates donor and recipient operators
  • Cutover happens in a night window to limit downtime

Prompt used

Mobile number portability sequence: the subscriber sends PORT to 1900 and receives a unique porting code, visits the new (recipient) operator with the code and ID, the recipient submits a port request to the number portability clearing house, which asks the donor operator to validate (no dues, code valid); the donor approves, the clearing house schedules the cutover at night, updates routing databases, the donor deactivates and the recipient activates the new SIM.

Mermaid code
sequenceDiagram
  actor S as Subscriber
  participant D as Donor Operator
  participant R as Recipient Operator
  participant CH as Clearing House
  S->>D: SMS PORT to 1900
  D-->>S: Unique porting code
  S->>R: New SIM with code and ID
  R->>CH: Port request
  CH->>D: Validate request
  D-->>CH: Approved (no dues)
  CH->>CH: Schedule cutover 02:00
  CH->>D: Deactivate at cutover
  CH->>R: Activate at cutover
  CH->>CH: Update routing databases
  R-->>S: New SIM active, same number

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