📋 Business Analysis & Process · Journey Map
College Admission Journey
A student applying to college, from shortlisting to the first day, with document verification and fee payment as the friction points.
Drawing diagram…
What this diagram shows
- Student view of the whole admission cycle
- Document verification flagged as the hardest step
- Useful for admissions office process redesign
Prompt used
Student journey map for college admission: shortlist colleges, fill online application forms, pay application fees, take the entrance test, check the merit list, attend document verification, pay the admission fee and attend orientation.
Mermaid code
journey
title Getting admission to college
section Explore
Shortlists colleges: 3: Student, Parents
Fills application forms: 2: Student
section Select
Takes entrance test: 3: Student
Checks merit list: 4: Student
section Confirm
Attends document verification: 1: Student, Admissions Office
Pays admission fee: 2: Student, Parents
section Join
Attends orientation: 5: Student, FacultyRelated templates
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