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Home/Templates/Logistics & Supply Chain

🚚 Logistics & Supply Chain · State Machine

Parcel Delivery Lifecycle

Every state a parcel passes through in a courier network, including failed attempts and returns to sender.

More Logistics & Supply Chain templates

Drawing diagram…

What this diagram shows

  • Three failed delivery attempts trigger a return
  • Customers can reschedule while the parcel is held at the hub
  • Returned parcels have their own route back to the sender

Prompt used

Parcel lifecycle state machine for a courier: booked, picked up, at origin hub, in transit, at destination hub, out for delivery, delivered. A failed delivery attempt returns the parcel to the destination hub; the customer can reschedule; after three failed attempts it is returned to origin (RTO) and delivered back to the sender.

Mermaid code
stateDiagram-v2
  [*] --> Booked
  Booked --> PickedUp
  PickedUp --> AtOriginHub
  AtOriginHub --> InTransit
  InTransit --> AtDestinationHub
  AtDestinationHub --> OutForDelivery
  OutForDelivery --> Delivered: signed or OTP
  OutForDelivery --> AttemptFailed: customer unavailable
  AttemptFailed --> AtDestinationHub: retry or reschedule
  AttemptFailed --> ReturnToOrigin: third failed attempt
  ReturnToOrigin --> ReturnedToSender
  Delivered --> [*]
  ReturnedToSender --> [*]

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