
🏢 Real Estate & PropTech · Sequence
How a home buyer books a site visit from a listing: slot selection, broker confirmation, reminders and feedback after the visit.
Drawing diagram…
Site visit sequence: the buyer taps Book Visit on a listing, the scheduler shows free slots from the broker's calendar, the buyer picks Saturday 11 am, the broker confirms in the partner app, both get confirmation with location, a reminder is sent 2 hours before, after the visit the buyer rates it and marks interest, and the CRM updates the lead to Hot and schedules a follow-up.
sequenceDiagram actor B as Buyer participant L as Listing App participant S as Visit Scheduler actor Br as Broker participant CRM as Lead CRM B->>L: Book site visit L->>S: Free slots S-->>L: Sat 11:00, Sat 16:00, Sun 10:00 B->>S: Choose Sat 11:00 S->>Br: Visit request Br-->>S: Confirmed S-->>B: Confirmation with map pin S-->>B: Reminder 2 hours before B->>L: Rate visit, very interested L->>CRM: Update lead to Hot CRM->>Br: Follow up by Monday
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