
🏛️ Government & Public Sector
Citizen portals, permits, identity verification and e-governance workflows. Open any template to see the finished diagram, then use it as the starting point for your own in the Studio.
11 templates
A single online portal where citizens apply for government services: identity login, a service catalogue, document storage and payments to the treasury.
How a building permit or trade licence application moves through a government office: scrutiny, site inspection, fees and the final certificate.
How a service verifies a person's identity with a national ID and OTP (e-KYC), with consent and without storing the ID number.
How a taxpayer files an income tax return online: pre-filled data, computation, payment of any balance tax and e-verification.
The states of a citizen complaint in a public grievance system: registration, assignment to a department, resolution, citizen feedback and escalation.
A schema for digitised land records: parcels with survey numbers, owners and shares, mutations, encumbrances and map references.
A city's integrated command and control centre (ICCC): one operations room that brings together traffic, surveillance, emergency response and utilities.
How government departments publish data safely on an open data portal: anonymisation, approval, publishing and APIs for developers.
A secure cloud foundation for government workloads: separate accounts per environment, central networking, logging and security, in an in-country region.
Who does what in an online voter registration system: citizens, booth-level officers and electoral registration officers.
A map of the digital services a state government typically offers citizens and businesses, grouped by area.
More Government & Public Sector templates are being added regularly.