
🏛️ Government & Public Sector · Flowchart
How a building permit or trade licence application moves through a government office: scrutiny, site inspection, fees and the final certificate.
Drawing diagram…
Permit approval flowchart: the applicant submits online with documents, a clerk checks completeness (sends back if incomplete), a technical officer scrutinises it, a site inspection is scheduled if required, then the approving authority approves or rejects. Approved applicants pay the fee and receive a digitally signed certificate with a QR code.
flowchart TD
A[Applicant submits online] --> B{Documents complete?}
B -->|No| C[Send back with remarks] --> A
B -->|Yes| D[Technical scrutiny]
D --> E{Site inspection needed?}
E -->|Yes| F[Schedule and inspect site]
E -->|No| G[Approving authority review]
F --> G
G -->|Reject| H[Rejection with reasons]
G -->|Approve| I[Applicant pays fee]
I --> J[Issue digitally signed certificate with QR code]
H --> K[Applicant may appeal]A single online portal where citizens apply for government services: identity login, a service catalogue, document storage and payments to the treasury.
How a service verifies a person's identity with a national ID and OTP (e-KYC), with consent and without storing the ID number.
How a taxpayer files an income tax return online: pre-filled data, computation, payment of any balance tax and e-verification.
The states of a citizen complaint in a public grievance system: registration, assignment to a department, resolution, citizen feedback and escalation.
A schema for digitised land records: parcels with survey numbers, owners and shares, mutations, encumbrances and map references.
A city's integrated command and control centre (ICCC): one operations room that brings together traffic, surveillance, emergency response and utilities.