🏛️ Government & Public Sector · Mindmap
E-Governance Services Map
A map of the digital services a state government typically offers citizens and businesses, grouped by area.
Drawing diagram…
What this diagram shows
- Groups services by citizen life events and business needs
- Useful for planning a single service portal
- Shows shared building blocks such as ID, payments and documents
Prompt used
Mindmap of e-governance services: Certificates (birth, death, income, caste, domicile), Licences and permits (trade licence, building permit, shop registration), Payments (property tax, water bill, electricity bill, fines), Welfare (pensions, scholarships, ration card), Land and property (land records, registration, mutation), Business (company registration, GST, single-window clearance), and shared platforms (digital identity, payment gateway, document locker, SMS gateway).
Mermaid code
mindmap
root((E-Governance Services))
Certificates
Birth and death
Income
Domicile
Licences and permits
Trade licence
Building permit
Shop registration
Payments
Property tax
Water and electricity bills
Traffic fines
Welfare
Pensions
Scholarships
Ration card
Land and property
Land records
Property registration
Mutation
Business
Company registration
GST
Single-window clearance
Shared platforms
Digital identity
Payment gateway
Document lockerRelated templates
Citizen Services Portal Architecture
A single online portal where citizens apply for government services: identity login, a service catalogue, document storage and payments to the treasury.
Permit and Licence Approval Workflow
How a building permit or trade licence application moves through a government office: scrutiny, site inspection, fees and the final certificate.
Aadhaar-Style Identity Verification
How a service verifies a person's identity with a national ID and OTP (e-KYC), with consent and without storing the ID number.
Online Tax Return Filing
How a taxpayer files an income tax return online: pre-filled data, computation, payment of any balance tax and e-verification.
Public Grievance Redressal Lifecycle
The states of a citizen complaint in a public grievance system: registration, assignment to a department, resolution, citizen feedback and escalation.
Land Records Database Schema
A schema for digitised land records: parcels with survey numbers, owners and shares, mutations, encumbrances and map references.