
π Business Analysis & Process Β· Prioritisation
HR improvement initiatives ranked by impact on employees and effort to deliver, from digital onboarding forms to a new HRMS.
Drawing diagramβ¦
Prioritisation matrix for HR process improvements by impact and effort: digital onboarding forms, laptop ready on day one, self-service leave approvals, new HRMS implementation, quarterly engagement survey, payroll query chatbot and a manager training programme.
quadrantChart title HR process improvements x-axis Low Effort --> High Effort y-axis Low Impact --> High Impact quadrant-1 Major projects quadrant-2 Quick wins quadrant-3 Fill-ins quadrant-4 Avoid for now Digital onboarding forms: [0.2, 0.7] Laptop ready on day one: [0.3, 0.85] Self-service leave approvals: [0.4, 0.6] New HRMS implementation: [0.85, 0.8] Payroll query chatbot: [0.6, 0.45] Manager training programme: [0.65, 0.7] Quarterly engagement survey: [0.2, 0.35]
Who does what when a bank approves a personal loan: the customer, the loan officer, the credit team and operations, with the rework loop for missing documents.
The purchase cycle from an employee's request to paying the vendor, across the requester, the manager, procurement, the vendor and accounts payable.
How a new joiner is onboarded across HR, the hiring manager, IT and the employee, from signed offer to a productive first week.
A car insurance claim from accident to settlement, across the policyholder, the insurer's claims desk, the surveyor and the garage.
From a customer's order to cash in the bank, across sales, credit control, the warehouse, logistics and finance.
An ITIL-style incident flow across the user, the service desk, the support team and the problem manager, with escalation for major incidents.