⚖️ Legal · Sequence
Client Intake and Conflict Check Sequence
How a law firm takes on a new client: enquiry, conflict check across all matters, engagement letter and matter opening.
Drawing diagram…
What this diagram shows
- No work starts until the conflict check is clear
- KYC is done on the client before engagement
- The engagement letter sets scope and fees
Prompt used
New client intake sequence: a prospective client submits an enquiry. The intake team records parties and opposing parties and the conflict check service searches all current and past matters. If clear, the firm runs KYC/AML checks, a partner approves, and an engagement letter is sent for e-signature. Once signed and the retainer is paid, the matter is opened in the case management system.
Mermaid code
sequenceDiagram actor C as Prospective Client participant IN as Intake Team participant CC as Conflict Check participant KYC as KYC / AML Check participant P as Partner participant ES as E-Signature participant CMS as Case Management C->>IN: Enquiry with parties involved IN->>CC: Search client and opposing parties CC-->>IN: No conflicts IN->>KYC: Verify client identity KYC-->>IN: Cleared IN->>P: Request approval P-->>IN: Approved IN->>ES: Send engagement letter C->>ES: Sign and pay retainer ES-->>CMS: Open new matter
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